Michelle Irwin

Change can shake even the strongest teams, especially when it means redefining how and where work gets done. When Siemens transitioned from a global to a regional shared services model, Michelle Irwin and her team were faced with balancing business needs and human impact. Behind every org chart update was a story of people, their questions, their fears, and ultimately, their growth.

In this practical, experience-driven session, Michelle pulls back the curtain on what it really takes to lead teams through large-scale transformation. She’ll share how her team:

Built trust through transparent, two-way communication, even when the answers weren’t easy

Created talent retention and engagement programs to keep top performers motivated amid uncertainty

Designed reskilling and retraining initiatives to prepare employees for new roles and responsibilities

Navigated cultural and linguistic nuances to keep a global workforce aligned and connected

Used continuous feedback and surveys to course-correct and strengthen team confidence throughout the change journey

Expect honest lessons, actionable takeaways, and a reminder that successful transformation isn’t just about the new model. It’s about bringing your people with you every step of the way.