This panel will explore the pivotal role of GBS in navigating and shaping decision-making within an era of digital disruption. Delve into strategies for harnessing the power of GBS to drive organizational success amidst transformative technological advancements and learn how GBS leaders are redefining their approaches to enable agile and informed choices. 

• Spearheading transformative initiatives to align decision-making processes with the digital-first landscape 
• Uncovering innovative approaches to enable rapid and well-informed decisions in an ever-changing business environment 
•  Reimagining roles, leveraging data-driven insights, and fostering collaboration to drive strategic outcomes  

Dive into a riveting exchange at the G6 where BPO executives stir the pot on industry trends. From the disruptive thrust of Generative AI to radical shifts in strategy, customer-centricity, and tech fusion, this debate uncovers the tumultuous forces shaping the dynamic GBS landscape. 

• Generative AI: Catalyst or Chaos?: Brace yourself for a fiery exploration of Generative AI's potential as BPO leaders clash over its transformative impact on GBS operational models 
• Innovation Wars: Witness BPO titans unveil their arsenals of innovation tactics, leveraging cutting-edge tech and agility to claim the crown in the relentless battle for market supremacy 
• GBS: Evolution or Extinction?: Get ready for a candid discussion as GBS leaders dissect the disruptive trends, sparking a dialogue on whether traditional models can endure in the face of revolutionary change