SSOW Europe 2025 Benchmarking Report: Real-Time Metrics Across P2P, O2C, R2R & HR

SSOW Europe 2025 Benchmarking Report: Real-Time Metrics Across P2P, O2C, R2R & HR

SSON Research & Analytics are excited to share live polling results from SSOW Europe 2025 where 850+ members of the SSON community across Europe gathered in Lisbon to network and share their experiences. This live polling data was captured with this audience and provides a very recent snapshot of how European SSO/GBS operations are performing on a few key metrics.

Download your copy for valuable benchmarks in:

  • P2P: Invoice cycle time, cost per invoice, match rates & more
  • O2C: Cash application metrics & unapplied cash levels
  • R2R: Journal entry volumes, automation levels, and reconciliations
  • HR: Time to hire and HR-to-employee ratios

This content also contains some brief commentary and analysis from our colleagues at SSON Research & Analytics so you can see how your SSO/GBS really compares to your peers.