In collaboration with Thomson Reuters, the Pulse Survey Update: State of Asia Shared Services report was produced through interviews with Asia-based Shared Services leaders.

Check out this report to discover:

• Ways Shared Services are helping large organisations reduce costs, improve operations and even identify revenue opportunities
• Significant challenges, experiences and perceptions toward technology by Shared Services leaders
• The top drivers for SSCs pushing the adoption of technology and the top Finance processes prioritized for automation

Download the report to find out more!

Global growth for GBSs and SSOs continue to battle headwinds, ranging from raising cost pressures, geopolitical tensions, technology-driven disruptions and banking strains in the US and Europe. The silver lining: Despite a volatile environment, Asia and the Pacific remain a dynamic region – with growth projected to increase this year to 4.6%, up from 3.8% the year before, according to the International Monetary Fund (IMF). Organisations must embark on a journey to adapt swiftly, reshape their operations and stay ahead of the curve to remain competitive. Download this latest SSON Asia Benchmarking Report based on interviews and sharing from GBS, GCC, BPO leaders in Asia. Get exclusive insights to priorities and strategies of these leaders, and how they intend to be ahead of their competition.

In collaboration with Thomson Reuters, the Pulse Survey Update: State of Asia Shared Services report was produced through interviews with Asia-based Shared Services leaders.

Check out this report to discover:

• Ways Shared Services are helping large organisations reduce costs, improve operations and even identify revenue opportunities
• Significant challenges, experiences and perceptions toward technology by Shared Services leaders
• The top drivers for SSCs pushing the adoption of technology and the top Finance processes prioritized for automation

Download the report to find out more!

2021 has been a year of major change in the Shared Services space as the 2020 pandemic created urgency for Shared Services Centres (SSCs) to move towards virtual and remote operations. Hear from our top Shared Services leaders on their biggest challenges, shifting priorities since the pandemic, and how did they overcome obstacles to scale and transform their SSCs amid crisis.

Global growth for GBSs and SSOs continue to battle headwinds, ranging from raising cost pressures, geopolitical tensions, technology-driven disruptions and banking strains in the US and Europe. The silver lining: Despite a volatile environment, Asia and the Pacific remain a dynamic region – with growth projected to increase this year to 4.6%, up from 3.8% the year before, according to the International Monetary Fund (IMF). Organisations must embark on a journey to adapt swiftly, reshape their operations and stay ahead of the curve to remain competitive. Download this latest SSON Asia Benchmarking Report based on interviews and sharing from GBS, GCC, BPO leaders in Asia. Get exclusive insights to priorities and strategies of these leaders, and how they intend to be ahead of their competition.

Get professionally certified today! We've teamed up with inixia to offer certification courses alongside the SSOW Asia 2022 event.

Download the Professional GBS Certification Program brochure to find out more about the courses available and how you can get certified.

Download the full presentation slides prepared by Terence Lee, Chief Procurement Officer, APAC, Supply Chain Optimisation, Geodis Supply Chain Optimisation in the lead-up to his Think Tank Session at SSOW Asia 2022

As global enterprises continue to jump on the digitisation bandwagon for fear of being left behind, farsighted Shared Services leaders have committed to reinventing themselves as digital hubs.

SSON’s annual survey of SSO/GBS practitioners confirms that the digital economy is leading the charge. Whether defined by process excellence, human capital management or data/technology capabilities, the business landscape across APAC is being redefined to support the ambitions, indeed imperatives, of the modern enterprise.

Download your copy of the APAC Market Report 2020 to explore the trends and successes of the APAC shared services landscape.

With the onset of the COVID-19 epidemic in the early months of 2020, China became the first country to embark on the largest work-from-home (WFH) experiment ever conducted. As China’s workforce begins to return to offices, lessons from some of its leading companies and their respective SSCs will help to illustrate how — with the right structure, culture, processes, and technology—working remotely can boost productivity and morale, bringing together all the elements to enable a new way of working that will make centres fit for the future.

 In this report In this report, we looked at how COVID-19 has shaped the shared services operating model, and how it has affected the workplace.