Every year, SSON’s survey highlights enormous progression in Shared Services’ evolution.
As shared services executives face up to a new year, there is a lot to reconsider. Given the pandemic has been a fact of life for nearly 24 months, business-as-usual now incorporates many of the automated, future of work and remote work elements that were considered downright futuristic not so long ago. But shared services’ ambitions are stretching a lot further than that.
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