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SSON's Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiative.

The mission of the SSOW Impact Awards is to elevate the shared services and outsourcing profession, by recognizing top practices, innovative thinking, creativity, and excellence across various functions. The 2025 Awards program celebrates exceptional stories of resilience, endurance, perseverance, and operational continuity within the industry.

Congratulations to 2025 Award Winners


SSOW Automation and AI Impact Award and Customer Centricity Awards
Bluescope
SSOW Change Management Impact Award
Smith+Nephew
SSOW Talent Management & Development Impact Award
Infosys and Telstra
SSOW Process Improvement and Value Creation Impact Award
Team Global Express
SSOW Leader of the Year
Kate Wadwell from Bluescope