Regardless of where your organization may be on the maturity curve of shared services transformation, change is a constant. The ability to manage change through transformations, large or small, will be critical to embedding sustainable cultural transformation which is needed for execution and growth. This award category focuses on the strategies for change management including employee engagement, that a shared services organization have made to navigate through change and take employees and customers on the journey with them and the benefits seen.

SSON's Shared Services & Outsourcing Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.