Join this panel to hear differing approaches in modernising operating models, expanding and leading impactful transformation to adopt automation and AI.  

·        Expand the value proposition through digital transformation 

·        Implementing automation and modern AI solution to replace obsolete OCR solutions 

·        What does the future look like beyond core shared services functions?  

·        Sharing key lessons learned and best practices in the key success factors 

·        How to cultivate an inclusive culture: fostering a workplace environment that values diversity and inclusion

·        Should we adapt talent acquisition strategies to promote diversity? How?

·        What is a positive work environment and how can culture help deliver this?

·        How do we connect employees with the broader business culture and purpose?