15 - 18 June, 2020 | Melbourne, Victoria

Joe Guerrini

Shared Services Manager University of Southern Queensland

Conference Day One: Wednesday, 12th June 2019

Wednesday, June 12th, 2019

2:55 PM Benefit Realisation: Centralising Your Shared Service to Reduce Locations by 75% and Drive Performanc

Joe explores the implementation of his shared service with his team over the last 10 years from new beginnings to an evolved mature service and how they constantly do more with less. He also discusses how to prove a benefit over competitors in cost, efficiency and customer service.

  • Prove the business case to continue evolution and transformation
  • Realise a cost saving with effective measurements of workload and resourcing
  • Explore how to measure benefits in efficiency and customer service from centralising services

Check out the incredible speaker line-up to see who will be joining Joe.

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