Joe explores the implementation of his shared service with his team over the last 10 years from new beginnings to an evolved mature service and how they constantly do more with less. He also discusses how to prove a benefit over competitors in cost, efficiency and customer service.
Prove the business case to continue evolution and transformation
Realise a cost saving with effective measurements of workload and resourcing
Explore how to measure benefits in efficiency and customer service from centralising services
Check out the incredible speaker line-up to see who will be joining Joe.