Justin Randall

Randall Shared Services Manager Metcash Trading Limited

Day Two: Wednesday, 30th September 2020

Friday, October 30th, 2020

9:40 AM How to Leverage Digital Capabilities and Take Automation Further to Shift to Knowledge Services

Regardless of maturity, businesses are turning to data and automation to progress their enterprise services. From starting out in RPA to progressing to advanced cognitive analytics and machine learning, it is critical to know how to harness the true potential of data science to be able to collaborate with business. 

This panel will deep-dive into strategies for advancing your digital capabilities and improving your automation journey. 

  • Embedding data science, analytics & visualization into operational models 
  • Transitioning away from outsourcing to an automated workforce
  • Balancing human intelligence with artificial intelligence
  • Adopting IA Platform-as-a-Service 
  • Critical steps to building E2E automation