Prithesh Prabhu

Head of Automation & Change NAB

Conference Day Two: Thursday, 24th September 2020

Saturday, October 24th, 2020

1:50 PM NAB: Insight to Foresight - Business Services Led Value Creation by Scaling Robotics & AI

Business Services can lead value creation as well as value capture for the organization by ensuring the right governance for solutions like Robotics, Machine Learning & AI.
In this session NAB will share an insight into how they are developing a detailed mapping strategy and governance framework to enable optimal process automation.
·         From Machine Learning to Artificial Intelligence and bot enhancement
·         The danger of jumping in too soon: process discovery, standardization and optimization before automation
·         Post-identification waterfall and process prioritization for ROI
·         Mitigating risk upfront through risk analysis and process mapping
·         Creating a centre of excellence – a centralised approach to drive more value through business services
·         End to end automation for service improvement

2:25 PM Process Excellence Panel: Critical Steps to Building Digitally-Enabled CoEs Which Contribute to a New Era of Intelligent Services

This panel discussion will look at back office advancement through continuous improvement and process excellence. The expert panelists will share perspectives on COE model design and the challenges faced on the journey to intelligent services.

  • The challenges of aligning people, processes, technology and systems
  • Creating Centres of Expertise with the right COE model
  • Continuous improvement strategies for intelligent service provision
  • Process mapping for the fastest ROI
  • Common road bumps on the RPA/AI journey and how to preempt or overcome them

Check out the incredible speaker line-up to see who will be joining Prithesh.

Download The Latest Agenda