COVID-19 has been the greatest catalyst for workforce transformation. Digital readiness and workforce mobility are no longer optional. With the impact of crisis, businesses found themselves challenged to rethink workforce strategies and operating models. This session will explore:

·        Crisis and becoming location agnostic

·        New digital processes in a non-location dependant shared services era: steps towards enablement

·        Enabling a digital workforce to drive agility, continuity and mobility

·        Exploring modular workforce network structure as a potential structure for future workforce

·        Exploring methods of employee engagement, measuring productivity and getting the right outcome