Shared Services & Outsourcing Week Conference
May 12 - 13, 2026
| Sydney, Australia
Driving Enterprise Innovation and Growth in an Uncertain World
Today’s shared services strategies and solutions lead to tomorrow’s business growth.
Bring your team to SSOW and leave a better shared services organization. For 29 years, SSOW Australasia has been the region’s premier platform for driving enterprise transformation through shared services, GBS, and business services. As we enter a new era of operational agility, AI-driven transformation, and customer-centric excellence, SSOW 2026 will deliver the insights, connections, and strategies leaders need to thrive in an age of accelerated change.
In 2026, it’s not about keeping up - it’s about staying ahead. Shared Services is no longer back-office support; it’s at the core of enterprise strategy. This is your opportunity to future-proof your SSC’s delivery, scale new capabilities, transform through digital, and embed intelligence into every process.
At SSOW ANZ 2026, your business services strategy becomes the foundation of enterprise growth. Whether you’re scaling AI, reimagining finance, transforming HR, or redefining service delivery - this is where innovation meets execution.
In 2026, it’s not about keeping up - it’s about staying ahead. Shared Services is no longer back-office support; it’s at the core of enterprise strategy. This is your opportunity to future-proof your SSC’s delivery, scale new capabilities, transform through digital, and embed intelligence into every process.
At SSOW ANZ 2026, your business services strategy becomes the foundation of enterprise growth. Whether you’re scaling AI, reimagining finance, transforming HR, or redefining service delivery - this is where innovation meets execution.
How does SSOW deliver a once-in-a-year experience to its audience? Through our program, diverse offerings, and our attendees. SSOW isn't just a conference. It's an event. Join us today.
SSOW's Unsurpassed Experiences Create Lifelong Memories
- New city, new momentum: SSOW ANZ comes to Sydney —Australia’s enterprise and innovation capital, offering broader engagement, national reach, and powerful access to ANZ’s leading organisations.
- New experiences: From the VIP Concierge Service to dedicated Finance and HR Transformation Pavilions, this year is about deep engagement, premium visibility, and high-value conversations.
- New imperatives: GBS and SSCs are embracing AI, agentic operations, performance reinvention, and digital acceleration like never before. Join those setting the pace for operational transformation.
- Team Building - One person can't attend two sessions at once! With multiple formats to choose from at one time, bring your direct reports, managers and key stakeholders and get a 360 degree view of the current shared services landscape
- SSON Impact Awards - Who is crowned the Best of the Best? Apply now and it could be your organization!
- Evening Wind Downs - Our SSOW Networking Reception and Parties will expel the rest of your high-event energy
- Innovation Hub - Explore the future of your business by engaging with providers with the solutions for you.
Who Should Attend SSOW?
Finance
Focus on financial transformation, automation, maximizing cost efficiency, and long-term inflation.
Global Business Services (GBS)
Learn about trends in future of work, value creation, and outsourcing optimization including our GBS Leaders Forum & Certification.
Human Resources (HR)
Explore diversity and inclusion and lessons learned returning to work.
Transformation &
Technology
Top speakers will cover the IA journey as well as the future of digitization, transformation and information technology.
Customer Experience (CX)
Explore touchpoint and interactions, to enhance customer journey and guide future behaviors.
Sponsor SSOW 2026
Enquire today to be involved SSOW and put your solution in front of decision makers from Shared Services, GBS, Finance, HR, Procurement, IT and more!
Business Service Leaders at SSOW 2025:
Earn Your Bragging Rights
at SSON's Impact Awards
The SSOW Impact Awards – Australasia are a regionally renowned celebration of excellence, recognising Shared Services and Outsourcing (SSO) leaders who have delivered transformational impact across the ANZ region. This annual awards ceremony honours SSOs and delivery teams that have not only met but exceeded industry benchmarks through innovation, performance, and service excellence. Whether you're transforming operations, embedding AI and automation, enhancing customer centricity, or driving cultural and talent evolution, this is your moment to be recognised.
Attendees are Raving
