Understand how APAC Shared Services and Global Business Services are scaling for the future.

This Visual Analytics Workbook from SSON Research & Analytics reveals how leading APAC SSO and GBS organisations are operating at scale across multiple countries and functions. Drawing on insights from large, complex enterprises, the workbook highlights the shift toward mature GBS models, expanded service scope, and the rapid adoption of automation, digitalisation and AI-enabled operating structures.

Download to benchmark your organisation, uncover where value is accelerating, and see how APAC leaders are redefining talent, technology and transformation strategies.

The SSOW 2026 sponsorship prospectus has just been released. Get your copy to learn more about:

• How you can get your solution in front of shared services leaders and executives
• Past SSOW attendees and numbers
• List of solution categories shared services and transformation leaders are looking for
• Sponsorship and Exhibition Packages

The landscape of Shared Services Centers (SSCs) in ANZ is rapidly evolving, driven by groundbreaking trends and innovations. As we look to the future, SSCs are poised to become powerhouses of business innovation. By leveraging AI-enabled automation, redefining service experience excellence, and expanding their scope and capabilities, SSCs are transforming not just operational efficiency but also creating strategic value. This visual analytics workbook for 2025 presents the major themes reshaping the future of shared services.

So many of the Shared Services Centres in ANZ took the digital leap and emerged stronger than we first faced the pandemic. Our esteemed industry speakers celebrated their achievements in shaping value-generating digital SSC through transformation and scale via inspirational success stories.

Download the 26th SSOW Australasia Post Show Report to see the highlights, attendee profiles, and key topics that were covered during the event.

In our 26th year of delivering the #1 event for shared services, global business services, automation and transformation professionals, we have some very special, unique, and game-changing ways of uniting the industry and driving the conversation forward.

For SSOW’s 27th edition, we are going unite and celebrate the Shared Services industry to a whole new level. We can’t wait to be back in Melbourne 14th-16th May 2024.

Download the prospectus to see how you can position yourself in-front of 200 Shared Services Leaders who are racing to ensure they have the solutions, expertise and technology to completely redesign their delivery models, and increasing their digital capabilities.

Australia's Leading Shared Services & Business Transformation Event
Be the first to secure exclusive sponsorship and exhibition opportunities through Thought Leadership Sessions, Benchmarking Workshops, Innovation Tracks, Interactive Discussion Groups and more. Download the Solution Providers Guide to see how you can get involved today!

Australasia’s Business and Shared Services leaders are adapting and rebalancing their operating models and transformation strategies to focus on their people, their customers, their digital effectiveness, and their processes. This interactive report highlights the latest APAC data and trends to help chart the opportunities for continuous value creation and transformation.

Australia's Leading Shared Services & Business Transformation Event
Be the first to secure exclusive sponsorship opportunities through in-person and digital Thought Leadership Sessions, Benchmarking Workshops, Innovation Tracks, Interactive Discussion Groups and more.

Download the Solution Providers Guide to see the key event themes, delegate profile, what is a hybrid event, who should sponsor and the inventory opportunities!