Strategy and transformation leaders face mounting pressure to modernize operating models while maintaining business continuity and proving ROI. This session reveals how PepsiCo's transformation team redesigned their operating architecture to drive faster decisions, enable scalability, and embed intelligence—without derailing day-to-day operations.

Key Takeaways:

• How to diagnose which parts of your operating model are blocking speed, scale, and intelligent decision-making

• PepsiCo's playbook for balancing disruptive transformation with operational stability and stakeholder buy-in

• Organizational design principles that enable both centralized efficiency and distributed agility

Shared services organizations are being pulled in opposite directions—business partners demand rapid customization and experimentation while leadership expects cost efficiency through standardization. This panel reveals how leading SSOs are creating dual-speed models that enable fast innovation tracks for strategic initiatives while maintaining disciplined, scalable operations for core transactional work.

Key Takeaways:

• How to segment your shared services portfolio into "fast lane" innovation and "steady lane" standardized operations

• Governance models that prevent multi-speed approaches from fragmenting your service delivery or creating silos

• Resource allocation strategies: staffing and funding innovation without compromising BAU efficiency

Strategy and transformation leaders face mounting pressure to modernize operating models while maintaining business continuity and proving ROI. This session reveals how PepsiCo's transformation team redesigned their operating architecture to drive faster decisions, enable scalability, and embed intelligence—without derailing day-to-day operations.

Key Takeaways:

• How to diagnose which parts of your operating model are blocking speed, scale, and intelligent decision-making

• PepsiCo's playbook for balancing disruptive transformation with operational stability and stakeholder buy-in

• Organizational design principles that enable both centralized efficiency and distributed agility