People. Process. Technology. Why this is the winning formula

People. Process. Technology. Why this is the winning formula

The digital transformation of shared services is being driven by the three foundational elements important to any improvement initiative: people, process and technology.

Today, these elements are being redefined for the digital ecosystem.

In this content we explore how people, process and technology are being redefined for the modern shared service centre and how they will drive value creation in the industry. 



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