Reports

eBook: 10 Analytical Techniques to Improve Business Processes

eBook: 10 Analytical Techniques to Improve Business Processes

Organisations invest a lot of time and effort in mapping business processes, however rarely is process analysis approached with the same rigor.

Optimum business improvement is a product of process analysis, not of process mapping alone.

Download this eBook from PRIME BPM to learn the 10 key analytical techniques to achieve all your business improvement goals. To learn more about PRIME BPM, click here
eBook: Top 15 Process Attributes for Optimum Process Analysis

eBook: Top 15 Process Attributes for Optimum Process Analysis

Learn about these Top 15 process attributes that will help you undertake proper and accurate process analysis to identify inefficiencies. To learn more about PRIME BPM, click here

eBook: Improve Productivity and Agility with PRIME

eBook: Improve Productivity and Agility with PRIME

Being agile will help you respond swiftly to global political and economical changes, where being productive will make you profitable and efficient while addressing these changes.

Learn how to be productive and agile to beat the competition and drive the customer and employee satisfaction in this eBook from PRIME BPM. To learn more about PRIME BPM, click here

Improving Performance through Automation: R2R Insights for Shared Services

Improving Performance through Automation: R2R Insights for Shared Services

Typically, Shared Services Center (SSCs) automation initiatives have been undertaken to reduce costs and improve efficiency.

Five trends for CFOs to watch

Five trends for CFOs to watch

This whitepaper explores how analytics, robotics, next-gen cloud computing, cybersecurity, and evolving budget tools will shape tomorrow’s organizations

The Total Economic Impact™ Of Basware’s Purchase-To-Pay Cloud Solution

The Total Economic Impact™ Of Basware’s Purchase-To-Pay Cloud Solution

Procurement and finance departments can reduce wasteful spending and improve processes if they both use a single purchase-to-pay (P2P)\ solution. The challenges in both procurement and finance are similar, and they work with the same supplier base, but in many instances disparate systems prevent them from collaborating effectively.

5 Ways Embedded Procure-to-Pay Analytics Drives Business Performance

5 Ways Embedded Procure-to-Pay Analytics Drives Business Performance

With vast amounts of data flowing through the procurement and finance departments every day, procure-to-pay (P2P) professionals are in a unique position to deliver critical information to the enterprise, if only they can unlock, aggregate, organize and analyze the data.

ebook: The Evolution of ANZ Shared Services: trends in operating model, outsourcing, service offerings, IA & talent management

ebook: The Evolution of ANZ Shared Services: trends in operating model, outsourcing, service offerings, IA & talent management

This interactive report showcases the different strategies, goals, and challenges faced by Shared Services of various maturity levels in ANZ. Key takeaways include:

  • Although the multifunctional operating model is the most popular across all maturity levels, the functional services differ along the maturity curve.
  • Outsourcing is still significant for SSCs that are just starting up, but less so for mature centres.
  • Majority of SSCs are still starting out in their IA journey and have a positive experience thus far.
  • Less mature SSCs are focusing more on leadership skills, while mature SSCs are looking into attracting and retaining innovative talent.
State of the Shared Services Market Report 2019: Australia & New Zealand Edition

State of the Shared Services Market Report 2019: Australia & New Zealand Edition

Every year, SSON’s survey highlights enormous progression in Shared Services’ evolution. The past couple of years have shown a clear move away from transactional, human-based work towards data-driven, knowledge-based activity – enabled by automation.

 Yet, and despite the anxiety unleashed by automation, this has not translated to obvious job losses. Instead, Shared Services Organisations are developing new competencies and taking on growth without adding headcount, frequently by leveraging new Centres of Expertise or Excellence (more than 2/3 of ANZ SSCs now leverage COEs) and expanding into new services and geographies.

Download the full ANZ State of the Shared Services Industry Report to explore the 10 biggest trends transforming shared services.  


The Intelligent Automation Adoption Landscape for ANZ Shared Services

In 2020, 60% of ANZ Shared Services are hoping to achieve productivity improvement targets of 8% or more. Improving end to end workflow, continuous improvement and adoption of intelligent automation (IA) have been cited as the top 3 initiatives to achieve this.

This analytics report examines the current IA adoption landscape in ANZ and uncover the challenges faced and the benefits of overcoming them. It will look into:

  • IA change management initiatives
  • Process mining and also feature the latest automation
  • Change management initiatives crucial for successful IA program    
  • Finance and HR KPIs for ANZ Shared Services to benchmark themselves against

View the full 15 page report now!


*By downloading this report you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy.

The COVID-19 Crisis Will Accelerate Enterprise Automation Plans

The COVID-19 Crisis Will Accelerate Enterprise Automation Plans

For the last few months, we've all experienced how COVID-19 has affected the way we do business. While companies are gearing up for a growing remote workforce, only 1 in 3 Americans can actually work from home, according to new Forrester research.

In this report, "The COVID-19 Crisis Will Accelerate Enterprise Automation Plans," Forrester Research addresses how COVID-19 is affecting the state of business and how to maintain resilience beyond the pandemic.

Access the free report (worth $395) to learn:

  • How automation helps companies mitigate large-scale risk and cost in the aftermath of COVID-19
  • Why firms recovering from recent recessions have increased their investments in automation
  • How the future workforce will blend both digital and human workers 

Get the report now!*

State of The Shared Services and Outsourcing Industry: Australia & New Zealand Market Report 2018

State of The Shared Services and Outsourcing Industry: Australia & New Zealand Market Report 2018

SSON’s annual APAC state-of-the-industry report highlights the trends underpinning current shifts, identifies the ‘new, improved’ profile of the modern Shared Services team, and points to how SSOs are delivering more value by moving towards knowledge-based work.  
Ahead of the 21st Shared Services and Outsourcing Week Australia, this report provides insight to how these trends are playing out in Australia and New Zealand. We hope it will guide you to improved decisions as you move your operations forward.