The Largest and Longest Running SS&O Event in Australasia!

01 - 03 June, 2020 | Melbourne, Victoria

Doubling HSBC Australia’s mortgage process capacity, with 75% reduction of time spent on analysis

Doubling HSBC Australia’s mortgage process capacity, with 75% reduction of time spent on analysis

Using Open Orbit’s Expertise Automation platform – HSBC users were able to complete analysis of their back- office operations. This was completed in 75% less time (4 weeks instead of the usual 3 – 4 months). Users guided by Open Orbit’s algorithm were able to suggest a few pivotal changes to IT systems and to staff training that resulted in HSBC doubling mortgage processing capacity.

For more details you can download the full case study.


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