Doubling Hsbc Australias Mortgage Process Capacity With 75 Reduction Of Time Spent On Analysis
Doubling HSBC Australia’s mortgage process capacity, with 75% reduction of time spent on analysis
Using Open Orbit’s Expertise Automation platform – HSBC users were able
tocomplete analysis of their back- office operations.
This wascompleted in 75% less time (4 weeks instead of the
usual 3– 4 months). Users guided by Open Orbit’s algorithm
wereable to suggest a few pivotal changes to IT systems
and tostaff training that resulted in HSBC doubling mortgageprocessing capacity.
For more details you can download the full case study.
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