POWERING ANZ’s SSCs WITH VALUE, AI, TRANSFORMATION & INNOVATION

13th – 16th May 2025 | Melbourne, Victoria
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They're Brave. Bold. Visionary. They all presented at SSOW Australasia!

Advisory Board

Dean Robinson
Dean Robinson
Group General Manager, Business Services
Asahi Beverages
Kerri-Anne Loring
Kerri-Anne Loring
Executive General Manager Business Services
Downer Group
Adrian Hudson
Adrian Hudson
General Manager
Queensland Shared Services
Tim Johnson
Tim Johnson
Head of Automation
Suncorp Group

Speakers

Rachel Anderson
Rachel Anderson
Head of Business Connect (Shared Services)
Sydney Water
Janelle Annis-Brown
Janelle Annis-Brown
Director Shared Services Corporate Operations
Life Without Barriers
Will Baldry
Will Baldry
Intelligent Automation Leader
LION
Samantha Banfield
Samantha Banfield
Director of Change and Technology
Ashurst
Darren Cockerell
Darren Cockerell
Head of Solutions Consulting ANZ
SS&C Blue Prism
Dr Kym Davis
Dr Kym Davis
Projects & Programs Specialist
Smart Precinct NQ
Jo Duncan
Jo Duncan
Group Head of Finance Shared Services
St Vincents Health Australia
Michael Galanos
Michael Galanos
Business Development Director
Eftsure
Charles Gardiner
Charles Gardiner
Senior Director People Digital
Worley
Eunice Gardner
Eunice Gardner
Group Manager Global Business Service
Newmont Corporation
Dr Marnie Gibson
Dr Marnie Gibson
Global Director: People
T2 Tea
Tash Grant
Tash Grant
Assistant Director – Finance Operations, Shared Services
ACT Government
Melissa Guy
Melissa Guy
Finance Strategy & Improvement Lead
Woolworths Group
Christina Halpin
Christina Halpin
Group General Manager – Finance Services
Downer Group
Christine Hammett
Christine Hammett
PTP Manager
The Kraft Heinz Company
Melissa Hankinson
Melissa Hankinson
Director Experience & Improvement
University of Canberra
Sian Hicks
Sian Hicks
Director: Division of Shared Services
The Australian National University
Nicole Hoffmann
Nicole Hoffmann
Shared Services Manager
I-MED Radiology
Shannon Karaka
Shannon Karaka
Country Leader A/NZ
Deel
Brooke Levay
Brooke Levay
Business Development Manager
Eftsure
Olivia Maskaric
Olivia Maskaric
Senior Manager, Performance Improvement
The Kraft Heinz Company
Pratik Mukherjee
Pratik Mukherjee
Head of Performance & Programs
Team Global Express
Adalene Pandeli
Adalene Pandeli
Head of Tax & Finance Operations
Coles
Chris Purdy
Chris Purdy
Vice President - Organisational Effectiveness & Strategy, Middle East, Africa, Asia Pacific
Accor
Mawgen Ralph
Mawgen Ralph
Group General Manager – People Services
Downer Group
Evan Sams
Evan Sams
Head of Global Business Services, ANZ
The Kraft Heinz Company
Praveen Sasidharan
Praveen Sasidharan
Chief Delivery Officer
Allianz Services
Shakira Snowdon
Shakira Snowdon
Country Head: Philippines
Pepper Money
Bevan Stephenson
Bevan Stephenson
Strategic Partnerships Manager
Deel
Lowana Stirk
Lowana Stirk
Head of Finance Shared Services
Westpac Group
Sarah Stone
Sarah Stone
Co-founder
linkABLE
Peter Tow
Peter Tow
Executive Director, Strategic Projects and Improvements
Western Sydney University
Thomas Kohlenbach
Thomas Kohlenbach
Senior Product Specialist
Nintex
Kate Wadwell
Kate Wadwell
Manager Finance Operations & Director BPO Review
BlueScope
Rahul Arora
Rahul Arora
SVP – Head of Growth for CX
EXL
Duncan Lucas
Duncan Lucas
Executive Director: Transport Shared Services
Transport for NSW
Jack Basley
Jack Basley
Account Director
Celonis
Rebecca Duffy
Rebecca Duffy
Director Customer & Service Excellence
Transport for NSW
Vibhav Sharma
Vibhav Sharma
Country Head
Inspiro
Alexandra Craggs
Alexandra Craggs
CX Portfolio Director - Field Service Management
IQPC
Kane Paekau
Kane Paekau
General Manager Shared Services
Fulton Hogan

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