Columns

The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.

Global Advisory Board - Deborah Kops

Bought in as a GBS leader? Tough job
2019-09-06

So, You Want Me to Help You Find a New Job...?
2019-08-11

Why I’m a Bit Sleepless About Global Business Services
2019-07-17

Rethinking – or Merely Tweaking – Your GBS Target Operating Model? Read on…
2019-04-26

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Cracking Performance - Lee Brittain

Successful SSC Performance: What's the Secret?
2019-09-03

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Communication Strategies that Support Shared Service - Aniisu K Verghese

Tapping the Power of Ideas in Shared Services Centers
2019-08-30

5 Ways to Create a Learning Culture at Your Global Shared Services Center
2019-08-19

Six P's that Differentiate your Global Center
2019-07-02

4 Shared Services Communication Strategies Guaranteed to Work
2019-05-30

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Smarter Outsourcing for Today's Enterprise

Have You Done Due Diligence Before Acquiring a Software/Tech Firm?
2019-08-12

How can Cognitive Technology Expedite your M&A deal?
2019-07-25

Gods, Humans and now Robots
2019-05-07

3 Critical Success Factors for 3 A’s (Automation, AI, Analytics)
2019-04-16

The Lost Mojo (Monopoly) of IT Services
2019-04-13

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Tools and Methodologies for Closing the Cultural Divide

The Costs, Reasons, Indicators and Solutions to Churn in India
2019-08-01

The Hidden Cost of Non-alignment Between Global Teams and India
2019-04-23

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22 - 23 October, 2019
The Westin Bund Center, Shanghai, China

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8th Shared Services & Outsourcing China Week│第八届共享服务与外包中国峰会

Latest Webinars

AI & Software Testing Services: Moving from Smart Analytics to Automation

2019-10-03
10:00 AM - 11:00 AM EST

The software testing services industry is moving quickly towards digital and agile/DevOps, with test...

AI & Software Testing Services: Moving from Smart Analytics to Automation

AI-Enabled Guided Learning

2019-10-03
11:30 AM - 12:30 PM EST

Companies today can’t afford to waste time and money with inefficient training. They need their empl...

AI-Enabled Guided Learning

Managing Statutory Reporting in Shared Service Centers

2019-10-03
04:00 PM - 05:00 PM SGT

Drive efficiency and reduce cost in your statutory reporting process through centralisation and stan...

Managing Statutory Reporting in Shared Service Centers

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November 26 - 28, 2019

SSO Digital Week APAC

Process Mining & Intelligence Digital Summit
November 13 - 14, 2019

Process Mining & Intelligence Digital Summit

HR in Shared Services Digital Summit
November 07, 2019

HR in Shared Services Digital Summit

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