Columns

The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.

Communication Strategies that Support Shared Service - Aniisu K Verghese

Building an Inclusive Shared Services Leader’s Communication Plan
2019-11-08

Tapping the Power of Ideas in Shared Services Centers
2019-08-30

5 Ways to Create a Learning Culture at Your Global Shared Services Center
2019-08-19

Six P's that Differentiate your Global Center
2019-07-02

4 Shared Services Communication Strategies Guaranteed to Work
2019-05-30

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SSON Editorial

Tomorrow, Today: Seth Adler and I, Freewheeling [new vlog]
2019-11-08

Keeping it Weird ...on a Friday
2019-10-25

New Global SSO Role is Ticket to AIG Getting Ahead of its Peers
2019-06-28

Will Your Boss be an Algorithm?
2019-04-30

Can YOU Define GBS?
2019-04-23

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Smarter Outsourcing for Today's Enterprise

Outsourcing Deal Compliance – Always Important, But Now More than Ever!
2019-10-23

Why a Vendor Strategy is Important to Set Up an Innovation CoE
2019-10-14

Outsourcing Industry is Affected by Data Localization Rules
2019-08-30

Have You Done Due Diligence Before Acquiring a Software/Tech Firm?
2019-08-12

How can Cognitive Technology Expedite your M&A deal?
2019-07-25

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Tools and Methodologies for Closing the Cultural Divide

Why is Cross-cultural Communication the #3 Skillset of the Future?
2019-10-22

The Costs, Reasons, Indicators and Solutions to Churn in India
2019-08-01

The Hidden Cost of Non-alignment Between Global Teams and India
2019-04-23

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The Practitioner

A Prelude to Intelligent Automation: Preparation is Key
2019-10-15

The Absence of Standards in Robotic Process Automation has been Disconcerting
2019-07-29

RPA's Conundrum: what happened to the 'customer'?
2017-07-10

Exploring the Conscious Intent Behind Employee Referrals
2016-01-04

Data and its Complexity in ERP Deployments
2015-07-07

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