Business Process Outsourcing Continuous Improvement/Process Improvement Customer Experience & Governance Data Management & Analytics Finance & Accounting Global Business Services Human Resources Process Automation & Digitalization Talent Management, Leadership and Culture
Business Process Outsourcing Continuous Improvement/Process Improvement Customer Experience & Governance Data Management & Analytics Finance & Accounting Global Business Services Human Resources Process Automation & Digitalization Talent Management, Leadership and Culture

Columns

The Shared Services and Outsourcing Network (SSON) and an expert panel of columnists keep you up to date with the industry, providing the latest and most topical shared services information and outsourcing insight. Our op-eds and tips aim to provide relevant, timely and actionable industry awareness for global business services professionals. View our latest shared services editorials below.

Communication Strategies that Support Shared Service - Aniisu K Verghese

Crafting a Consistent Global Business Services Social Media Strategy
2020-10-27
Designing a Consistent Business Problem-Solving Forum in Global Capability Centers
2020-02-26
Starting Your Global Shared Services Center? Give Communications its Due
2019-12-05
Building an Inclusive Shared Services Leader’s Communication Plan
2019-11-08
Tapping the Power of Ideas in Shared Services Centers
2019-08-30
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Tools and Methodologies for Closing the Cultural Divide

The future is now: Asia, the new power
2020-10-29
Why is Cross-cultural Communication the #3 Skillset of the Future?
2019-10-22
The Costs, Reasons, Indicators and Solutions to Churn in India
2019-08-01
The Hidden Cost of Non-alignment Between Global Teams and India
2019-04-23
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Global Advisory Board - Deborah Kops

Going hunting: The current state of the GBS talent market
2020-10-21
Reading the Tea Leaves: Will Your GBS or Shared Services Model Survive?
2020-07-01
Play Nice, Outsourcing Providers. There will be life after COVID-19
2020-04-14
Resolve to evolve: 12 2020 resolutions for GBS leaders
2020-01-02
Climbing the Ladder to GBS Leadership? Keep Your Eyes on the Prize
2019-12-10
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Smarter Outsourcing for Today's Enterprise

Develop "Agile" data lakes – or risk a data swamp
2020-10-14
Shifting to SaaS may not eliminate the “Technical Debt”
2020-09-03
Offshore Engineering R&D Centers Will Continue to Flourish in Current Crisis
2020-05-20
Social, Collaborative, Yet Virtual – the New Shared Services post COVID-19
2020-03-23
How Ready are Japanese Firms to Bear the Impact of Coronavirus?
2020-02-13
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Procurement 2020

Procurement 2020 - Canda Rozier
Procurement 2020: Moving Beyond Savings
2020-10-21
Building Relationships in the Age of Zoom
2020-09-16
Supplier Diversity Needs to be Part of Your Plan
2020-08-24
Procurement 2020
2020-08-10
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04 - 06 November, 2020

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Shared Services & Outsourcing Woche 2020

16 - 19 November, 2020
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17 - 18 November, 2020
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SSOW Latam: Finance & Accounting

17 November, 2020
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SSOW Latam: Finance & Accounting
Malaysian Shared Services and Outsourcing Week 2020

18 - 19 November, 2020
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Malaysian Shared Services and Outsourcing Week 2020
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