If you have questions about the future of your shared services job, GBS, skill sets, robotics, outsourcing model, etc – don't miss this incredible interview with two of the industry's greats!
This 2017 report from SSON Analytics on the Nordics Shared Services landscape analyses 138 captive/hybrid SSCs in the Nordics region
What YOU need to know about how your customers think!
Gain a better understanding of Transpower NZ and Wellington City Council's transformation journeys to date and key lessons for other organisations facing similar challenges
Leading SSO executives in Asia elaborate on why IA is a valuable tool for change and disruption, and why it heralds a new shared services model
Check out the number of vendors you can find in key shared services solution categories in SSON's shared services vendor directory.
Learning from industry "disruptors" to spearhead the future with "Next Generation" Services
Gary Carter says offshoring's value prop has GOT to move beyond cost
Why establishing rules is really, really important. And how to have intelligent conversations around intelligent automation.
Episode Overview:Deborah Kops joins us and brings us back to industry pioneers who started to destroy organizations in order to put something more creative together.She’s skeptical of whether robots will be "creative destruction", due to the fact that she feels her colleagues are looking at automation as simply process improvement and removing...