Global Business Services
Posted: 04/06/2018
What makes GBS a success?We surveyed 10 of the most respected GBS leaders in SSON’s global database to identify how they are making great strides to deliver superior performance through their operating model. They highlight governance frameworks, talent strategy, leadership style, and value-add. What emerges is a cheat sheet based on first hand... Full Content »
Posted: 03/19/2018
Every year, the SSON surveys its global membership to identify trends, initiatives, methodologies and tools that are driving performance forward. This report analyses the responses from Australia and New Zealand specifically. Download the report below to benchmark your shared services centres with the rest of the industry in A/... Full Content »
Posted: 03/05/2018
Blending data from the SSON Analytics proprietary database and responses from SSON’s Annual State of Shared Services & Outsourcing Industry Survey 2018, our recent research dives into key themes that include talent and knowledge.Download the infographic below to learn how the Malaysian shared services landscape is like in... Full Content »
Posted: 02/27/2018
"Many companies still have not fully unleashed the potential of shared services." Péter Csucska, Managing Director & General Manager at Lexmark Budapest Competence Center***Peter Cszuka, the General Manager Business Services Lexmark, joins us from SSOW where he shares that his top priority is "challenging the way we work.” He’s... Full Content »
Posted: 02/26/2018
SSON and BlackLine conducted a survey of global finance and accounting leaders to gain a better understanding of robotics automation and the dramatic impact it can have on technology, process, and people. The survey results provide an understanding of the strategies and approaches to automation adoption in the financial close process. Participating professionals shared their input on where the biggest barriers and best opportunities are to apply technology to enhance the accounting close cycle. Full Content »
Posted: 02/15/2018
SSON's annual State of Shared Services and Outsourcing Industry survey collects the responses from more than 620 professionals to find out what the top 2018 trends are – including the most popular organizational models, how strategy is evolving from transactional to knowledge work, and how the Shared Services community is embracing Intelligent... Full Content »
Posted: 02/14/2018
Gain insights from 10 of the most respected GBS leaders as they share their top 10 tips on how to outperform in global service delivery. Full Content »
Posted: 02/05/2018
A candid story of early mistakes and future success! Full Content »
Posted: 02/05/2018
At Becton Dickinson the current SSO strategy is called Process First – to get the process folks involved at the planning stage. Shared Services have contributed in two major integrations. Right now the focus is on driving revenue, given that cost synergies have been assimilated already.BD is "out in front" in the robotics space, says Paul, having... Full Content »
Posted: 01/31/2018
SSON and Hyland invite you to participate in an important survey designed to gain a better understanding of the stakeholders, process owners and key requirements for Shared Services professionals building business cases and executing procurement of automation technology solutions. Full Content »
Posted: 01/11/2018
GPO success in the modern digital finance organization means being responsive Full Content »
Posted: 10/26/2017
SSON is hosting SSO Week APAC Digital 2017, a FREE online event for shared services professionals in the APAC region on 12 - 14 Dec 2017, featuring 9 of the ‘best of the best’ speakers and sessions from our flagship Australasian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore this year. You can register for Full Video »
Posted: 02/04/2013
Find out what happens when you turn a geographic-led model on its head, and replace it with a process-centric model: Vodafone is banking big on its GBS model Full Podcast »
Posted: 11/28/2017
As Boonsiri launches AMD's Finance Shared Services into the unknown, she takes comfort from the fact that she has recruited a strong team Full Column »
Posted: 03/19/2018
Every year, the SSON surveys its global membership to identify trends, initiatives, methodologies and tools that are driving performance forward. This report analyses the responses from Australia and New Zealand specifically. Download the report below to benchmark your shared services centres with the rest of the industry in A/N Full Sector Report »
EVENTS OF INTEREST
DoubleTree by Hilton, Kuala Lumpur, Malaysia
May 1 - 2, 2018
The Estoril Congress Center, Estoril, Portugal
May 13 - 16, 2018
The Drake - A Hilton Hotel, IL
May 20 - 22, 2018
