Global Business Services (GBS)
Global Business Services (GBS) is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.
AI-Driven GBS: Transform to Agile Decision Making
March 18 by Shared Services & Outsourcing Network
Discover how AI transforms GBS into a strategic powerhouse with Wipro’s essential AI Buyer’s Guide
GCC Versus GBS
March 18 by Deborah Kops
Leading industry expert Barbara Hodge takes us through the differences and similarities between GCC and GBS
The Incredible Shrinking GBS
March 13 by Deborah Kops
Found out what's next for GBS with leading industry expert Deborah Kops
The 2025 North American SSON Impact Awards Finalists
March 10 by SSO Network
The finalists for the 2025 North American SSON Impact Awards have been revealed..
Astellas Wins SSON's Change Management Impact Award
February 28 by Alex Roberts
Read on to learn about Astellas' Impressive Change Management Award win
Philip Morris International Wins SSON's Customer Centricity Impact Award
February 27 by Alex Roberts
Read on to learn about Philip Morris International's impressive Customer Centricity Award win
Navigating Leadership: The Danger of Autocracy
February 10 by Rob Jackson
Autocratic, parenting leadership at work has a shelf-life; short-term control creates long-term resentment.
Adapting to Change: What Finance Leaders Must Know for 2025
January 29 by Shared Services & Outsourcing Network
Finance in 2025: Upskill teams, use AI to combat fraud, automate processes, and invest in scalable tech.
From Fragmentation to Transformation: A future for GBS in HE?
January 29 by Gavin Jones
Gavin Jones explores the potential for a GBS model to combat major complexities within the UK's higher education landscape.
Building a Modern Shared Services Center: Strategies for Success
January 29 by Shared Services & Outsourcing Network
Build an SSC with strategy, optimized processes, automation, strategic locations, and key metrics for success.
Building GBS Leaders of Tomorrow
January 27 by Dr. Sumit Mitra
In today’s rapidly evolving global landscape, the need for resilient, adaptive, and innovative leaders has never been more urgent.
Smith+Nephew Wins SSON's Business Transformation Impact Award
January 23 by Alex Roberts
Read on to learn about Smith+ Nephew's 12-point plan programme to strengthen, accelerate, and transform their business growth which ultimately won SSON's Busine
