Global Business Services
Posted: 06/12/2017
What's the value of globally integrated as opposed to silo-based services? And how do you build GBS from the bottom up, considering 'fit for purpose'? Full Article »
Posted: 02/04/2013
Find out what happens when you turn a geographic-led model on its head, and replace it with a process-centric model: Vodafone is banking big on its GBS model Full Podcast »
Posted: 04/19/2017
Posted: 05/09/2017
GLOCAL: Global Model and Local DemandHow Ericsson's HR team is meeting one of the key challenges of modern day service delivery: balancing standardized Global delivery with Local "asks".Download the presentation below, and read the full article here. Full Sector Report »
EVENTS OF INTEREST
DoubleTree by Hilton Hotel Toronto Downtown , Toronto, ON, Canada
July 23 - 25, 2017
Fairmont Makati, Makati, Philippines
July 31 - 1, 2017
Radisson Blu Aqua Hotel, Chicago, IL, United States
July 30 - 1, 2017
