Global Business Services (GBS)
Global Business Services (GBS) is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.
How to Align your SSC with the Wider Enterprise
July 25 by Beth Brown
View the Agenda for the 2025 Shared Services and Outsourcing Week Autumn, occurring 21st to the 23rd October. Learn more today!
Leading Across Borders: Lessons from a Career Spanning Brazil to Poland
July 24 by Edesio Santana
View the Agenda for the 2025 Future of O2C Virtual Summit, occurring the 19th of August. Learn more today!
Front Office Services in GBS: Ask the Expert
July 23 by SSON Editor
View the Agenda for the 2025 Shared Services and Outsourcing Week Autumn, occurring 21st to the 23rd October. Learn more today!
Nearshoring, Risk, and Resilience: Ask the Expert
July 16 by SSON Editor
View the Agenda for the 2025 Shared Services and Outsourcing Network occurring 21st to the 23rd October. Learn more today!
Remote and Hybrid Work in GBS: Ask the Expert
July 09 by SSON Editor
Learn how the Global Business Services industry is tackling big business trends in 2025, such as remote and hybrid working.
Dragon’s Den for Global Business Services: Innovation Meets Interrogation at SSOW Europe 2025
July 02 by Sally Fletcher
View the Agenda for the 2025 SSOW Autumn occurring October 21st to 23rd. Learn more today!
Why Haven’t BPO Providers Cracked the GBS Consulting Game?
June 27 by Deborah Kops
View the Agenda for the 2025 Future of Order to Cash Virtual Summit occurring August 19th to 20th. Learn more today!
From Specialists to Shape-Shifters: Talent Models in Global Services
June 18 by Edesio Santana
Find out why career agility is redefining talent models in global business environments...
The 5 Most Critical Roles for GBS to Drive Value
June 10 by Bob Cecil
Find out the 5 Most Critical Roles for GBS to Drive Value with Industry Expert Bob Cecil...
What Tower Running Taught Me About Career Agility in GBS
June 06 by Edesio Santana
A reflection on leadership, growth, and purpose; why the climb matters more than the summit in today’s evolving GBS landscape.
5 Hard Truths About BPO Partnerships
May 23 by Beth Brown
Discover the top takeaways from The Outsourcing Customers' Panel at SSOW Europe 2025.
Insights from SSOW: Reimagining GBS: AXA’s Roadmap to Enterprise Transformation
May 21 by Sally Fletcher
Explore how AXA is reimagining Global Business Services to drive enterprise-wide transformation, at SSOW 2025...
