Global Business Services (GBS)
Global Business Services (GBS) is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.
From Specialists to Shape-Shifters: Talent Models in Global Services
June 18 by Edesio Santana
Find out why career agility is redefining talent models in global business environments...
The 5 Most Critical Roles for GBS to Drive Value
June 10 by Bob Cecil
Find out the 5 Most Critical Roles for GBS to Drive Value with Industry Expert Bob Cecil...
What Tower Running Taught Me About Career Agility in GBS
June 06 by Edesio Santana
A reflection on leadership, growth, and purpose; why the climb matters more than the summit in today’s evolving GBS landscape.
5 Hard Truths About BPO Partnerships
May 23 by Beth Brown
Discover the top takeaways from The Outsourcing Customers' Panel at SSOW Europe 2025.
Insights from SSOW: Reimagining GBS: AXA’s Roadmap to Enterprise Transformation
May 21 by Sally Fletcher
Explore how AXA is reimagining Global Business Services to drive enterprise-wide transformation, at SSOW 2025...
2025 Deloitte’s Global Business Services Survey
May 15 by Shared Services & Outsourcing Network
Discover how organizations are positioning themselves at the forefront of business transformation in Deloitte’s GBS survey.
SSOW Post-Show Report
May 12 by SSON Editorial
Discover key takeaways and highlights from SSOW, the top event for Shared Services & GBS leaders. Download the post-show report here...
9 Inconvienient Truths About GBS
May 08 by Jean-Paul Binot
Discover 9 hard-earned, real-world truths about Global Business Services (GBS) that every transformation leader must face...
Exploring GBS Careers: Part Two
April 29 by Sally Fletcher
SSON speaks with Adam Holmes from Publicis Re:Sources and Carolina Okrongli from Nokia Business Services about their career paths.
Chairman's Takeaways: Shared Services & Outsourcing Week North America
April 03 by Sally Fletcher
Chairman's Takeaways: SSON's Shared Services & Outsourcing Week North America, Orlando.
Benchmarking Excellence: Insights from the Top 20 Most Admired GBS
March 27 by Sally Fletcher
Benchmarking Excellence: Insights from the Top 20 Most Admired GBS with SSON Research and Analytics
SSOW Women's Day: How GBS Can Launch Your Career
March 24 by Sally Fletcher
SSOW Women's Day: How GBS Can Launch Your Career. A Journey of Growth, Leadership, and Transformation at Warner Bros
