Global Business Services
Posted: 08/09/2017
Grasping technology basics is key to cruising through meetings with your IT committee, vetting vendors and ultimately driving change in your organization Full Content »
Posted: 07/27/2017
Anyone acting as a Global Process Owner (GPO), moving into the role or working on a broader project it needs to audit its performance. Download this white paper to understand these three steps: Knowing when you're GPO ready, defining the right person for the role and creating a road map to success. Full Content »
Posted: 07/12/2017
Why talent development should be prioritised with Shared Services and GBS Full Content »
Posted: 06/14/2017
John Gregory retires from Kellogg's GBS after a long and successful career. His reflections on Shared Services 'then and now' Full Content »
Posted: 06/12/2017
What's the value of globally integrated as opposed to silo-based services? And how do you build GBS from the bottom up, considering 'fit for purpose'? Full Content »
Posted: 06/01/2017
Tips from a handpicked case study on Royal Philips: Julie Harbert, head of the Global Business Services, on how to devise a successful strategy Full Content »
Posted: 05/18/2017
Message from the Chairman – SSOWeek Europe 201716th May 2017 - Manchester, UKWelcome to the 17th European Shared Services & Outsourcing Week, here in Manchester (we did our very best to arrange for the quintessential English weather!). I promise we will have an exciting week ahead, and lots of learning over the next few days. The Shared Se Full Content »
Posted: 05/16/2017
This has been the most popular video at our events: if there were only 100 SSOs in the world, what would they look like? Full Content »
Posted: 05/09/2017
GLOCAL: Global Model and Local DemandHow Ericsson's HR team is meeting one of the key challenges of modern day service delivery: balancing standardized Global delivery with Local "asks".Download the presentation below, and read the full article here. Full Content »
Posted: 05/03/2017
#GLOCAL is the new ‘black’. Ericsson's HR Services team has cracked the code Full Content »
Posted: 05/01/2017
How to make the most of Global Process Ownership's benefits – even without a GBS model Full Content »
Posted: 02/04/2013
Find out what happens when you turn a geographic-led model on its head, and replace it with a process-centric model: Vodafone is banking big on its GBS model Full Podcast »
Posted: 04/19/2017
Posted: 08/09/2017
Grasping technology basics is key to cruising through meetings with your IT committee, vetting vendors and ultimately driving change in your organization Full Sector Report »
EVENTS OF INTEREST
The Ritz-Carlton Coconut Grove, Miami, FL, Estados Unidos
August 22 - 24, 2017
The Ritz-Carlton Coconut Grove, Miami, FL, United States
August 22 - 24, 2017
Art Rotana Hotel & Resort, Manama, Bahrain
September 9 - 12, 2017