Global Business Services
277 results
of 26
Contributor: Loren Mahon
Posted: 01/11/2018
Loren Mahon, VP Finance Systems, CEO Office, Oracle
GPO success in the modern digital finance organization means being responsive Full Content »
Contributor: Seth Adler
Posted: 12/15/2017
seth adler headshot
Celestica’s Vice President of Global Business Services, Manny Paneser "I gotta talk to my clients in sales, business segments, or operations and ask what issues are you having with customers, how we can we serve customers better? Help me understand that? How can I help you do that? That’s my job."Manny joins us from SSOW Canada where he shares... Full Content »
Contributor: Seth Adler
Posted: 12/01/2017
seth adler headshot
John Hopkins from Abbott Labs on global services process ownership Full Content »
Contributor: Boonsiri Somchit
Posted: 11/28/2017
Boonsiri Somchit
As Boonsiri launches AMD's Finance Shared Services into the unknown, she takes comfort from the fact that she has recruited a strong team Full Content »
Contributor: SSON Industry Reports
Posted: 11/26/2017
The Four Phases of Digital Transformation: The Intelligent Automation Maturity Model
Intelligent Automation – the combination of RPA and AI-powered cognitive automation – is an opportunity for shared services leaders to raise their aim from just cost cutting, to becoming a vehicle for new revenue. Leading enterprises all over the world have given countless hours back to the business and significantly improving service delivery by digitizing common shared services processes like intake, onboarding, accounts payable, procurement, and order-to-cash. Creating “digital shared services” is now a common vision.

The path between establishing this vision and achieving it, however, is filled with many decisions, change, and often, unexpected roadblocks. The path also varies significantly from business to business.

This eBook will help shared services leaders determine the optimal path for their unique operation, make critical decisions based on best practices, catalyze and instrument change by identifying organizational signals, and level roadblocks to digitizing shared services along the way. Full Content »
Contributor: Press Release SSON
Posted: 11/22/2017
Press Release SSON
This free online event features the most popular sessions and speakers from SSON’s 2017 flagship Australian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore, and offers the unique opportunity for registrants to experience 9 live in-depth sessions – or watch them on demand after the live event – all from the comfort of their desk. Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/20/2017
Shared Services & Outsourcing Network
This is the first salary study to focus specifically on the shared services industry. It provides a global comparison of salary costs, talent availability, market saturation, skill-sets, maturity, and recruitment growth trajectories to help shared services professionals in optimising their global staffing footprint. Full Content »
Contributor: SSON Industry Reports
Posted: 11/14/2017
6 Step Starter Kit to Implementing RPA
Automating manual tasks often falls by the wayside as IT is overburdened and can’t get to all of the project requests. The good news is there is a new, emerging solution called robotic process automation (RPA). Intelligent software “robots” can be deployed in a matter of weeks to automate routine, repetitive activities and create a digital workforce‒with no coding required‒and without the need to replace your existing systems.
“No Rip and Replace Needed: A 6-Step Starter Kit to Implementing Robotic Process Automation” is packed with helpful tips on:
• Identifying which manual tasks to automate
• Evaluating and selecting the right RPA vendor
• Building executive and IT consensus
• Determining your full-scale roll-out
Join the robotic revolution today. Download “No Rip and Replace Needed: A 6-Step Starter Kit to Implementing Robotic Process Automation.” Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/02/2017
SSON Salary Report 200x283
The SSON Global Shared Services Salary Market Report 2017 contains a wealth of data and insights from our global data centre, SSON Analytics, including proprietary shared services salary model with over 500,000 individual salary data points, as well as crowdsourced data from the SSON Salary Index, our shared services salary benchmarking platform. Full Content »
Contributor: Boonsiri Somchit
Posted: 11/01/2017
Boonsiri Somchit
Use them, kill them, or ignore them – how to avoid being blocked by negatrons Full Content »
Contributor: SSON Industry Reports
Posted: 10/30/2017
Robot Peforming Financial Close
Automating the financial close process has proven benefits, like cutting the time needed for financial close from eight days to just three, according to Aberdeen Group. And with robotic process automation (RPA) joining the already robust field of technologies that can be used for finance, “new levels of accuracy and efficiency” are becoming possible.
This Aberdeen Group knowledge brief explains:
• The automation capabilities that improve the financial close process
• Aberdeen research on the effects of automation on companies
• The emergence of RPA and where it can be applied for financial close

Download the report to begin evaluating technology that could revolutionize your financial close process. Full Content »
277 results
of 26
Contributor: Emma Beaumont
Posted: 10/26/2017
Emma Beaumont
SSON is hosting SSO Week APAC Digital 2017, a FREE online event for shared services professionals in the APAC region on 12 - 14 Dec 2017, featuring 9 of the ‘best of the best’ speakers and sessions from our flagship Australasian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore this year. You can register for Full Video »
Contributor: Barbara Hodge
Posted: 02/04/2013
Find out what happens when you turn a geographic-led model on its head, and replace it with a process-centric model: Vodafone is banking big on its GBS model Full Podcast »