Customer Experience
Contributor: Barbara Hodge
Posted: 11/29/2012
Diageo: 3 Tips to Becoming the Ultimate Business Partner As Diageo pushes into Asia Pacific growth markets, its senior management team is relying on HR to operate as a true strategic partner in every sense of the word. Geraldine Fraser is HR Director for the region. She tells Barbara Hodge how Diageo's organizational structure ensures HR is Full Podcast »
Contributor: Mary Sue Rogers
Posted: 06/22/2017
Mary Sue Rogers
While RPA is grabbing the headlines, Continuous Improvement is quietly getting on with the job of improving service performance and delivery Full Column »