Intelligent Automation
3 Potential Use Cases for Agentic AI
December 04 by Beth BrownAgentic AI will revolutionize how businesses leverage AI and have a widespread impact on human-robot collaboration. But where should you implement it?
AI Agents, Agentic AI, and Intelligent Automation
November 21 by Ramnath NatarajanAI Agents and Agentic AI are pivotal components driving the next wave of Intelligent Automation. Let's start with the definitions.
Evolution of Automation: From RPA to Hyperautomation to BOAT
October 31 by Ramnath NatarajanIn his latest article, Ramnath Natarajan explores the development of automation tools, and what this means for the future.
Ongoing Data Governance and Data Excellence in Experian’s Global Finance Services (GFS)
September 23 by Paul RodwellPaul Rodwell explores the ongoing work needed once a GFS has successfully refined their data management strategy.
IDP: A Business User's Approach to Intelligent Documentation
September 11 by Ramnath NatarajanRamnath Natarajan discusses the strategic value of leveraging Intelligent Document Processing (IDP).
How GenAI Can Augment the Conventional Shared Service Model
September 03 by SSON Research & AnalyticsThis report highlights how GenAI is reshaping service delivery models and is a must-read guide for all SSO/GBS leaders.Â
Data Driven Digital Intelligence: Insights From Experian’s GFS
August 29 by Paul RodwellIn his most recent article, Paul Rodwell explores how to centralize the business intelligence function, drawing on insights from Experian's GFS.
Intelligent Automation Basics: Understanding Benefits
August 19 by Ramnath NatarajanIntelligent Automation Basics: Understanding hard and soft benefits, costs and when IA is the right solution
Transformation in the Age of AI
August 12 by Beth BrownLearn how AI opens up new possibilities, the growing importance of effective transformation and function-specific operating models with impact.
Building for the future: The Evolution of Data Management in Experian’s Global Finance Services
July 26 by Paul RodwellPaul Rodwell, the SVP of Global Finance Transformation at Experian, details the development of Data Management within their Global Financial Services.
What Is Agentic AI & Is It The Next Big Thing?
July 15 by Hendrik LeitnerWhat is Agentic AI? How does Agentic AI differ from Generative AI, and what is its potential for transforming shared services and finance?
The Bright Future of AI: In Conversation with Pascal Bornet
July 09 by Pascal BornetPascal Bornet boasts over 25 years of consulting experience as well as authoring two books, Intelligent Automation and Irreplaceable. Drawing on his wealth of knowledge, Pascal sat down with SSON, at...