Intelligent Automation
Scaling Citizen Development
August 19 by Edesio SantanaScalable citizen development empowers employees to build digital solutions and transform organizations through trust, governance, and learning.
The Acceleration Paradox
August 19 by Mauro PortelaExplore the need for strong data foundations before AI, tackling the "Acceleration Paradox" and reversing the typical AI implementation sequence.
A Practical Guide to AI for Finance Leaders: Unlock Intelligent Accounts Receivable Management
August 12 by Shared Services & Outsourcing NetworkDiscover how AI can transform accounts receivable, predict cash flow risk, automate routine work and improve working capital decisions.
The Operational AI-Readiness Layer: How Organizations Can Ensure Integrity in Their Data Foundations
August 12 by Eve MichellExplore how the Operational AI-Readiness Layer can help GBS leaders improve data readiness, strengthen governance, and build stronger foundations for AI success
Can Agentic AI Fix a Broken Shared Services Process?
August 11 by Robert J. Yeldell, Jr.Can Agentic AI fix broken shared services processes? Learn when to use AI, agents, or process redesign to address root causes.
Consulting in the Age of AI
August 10 by Edesio SantanaAI is transforming consulting. Discover how adaptability, continuous learning, and values-driven leadership are redefining success.
Closing the AP Fraud Gap: Responding to AI-Enabled Risk
August 04 by Shared Services & Outsourcing NetworkExplore how AP teams can combat AI-enabled fraud with robust controls, technology, and empowered people in this essential guide. Download now!
The State of Intelligent Automation Market Report 2026
July 29 by Eve MichellDiscover how the shared services and GBS industries are adapting to evolving intelligent automation capabilities – including the reality of agentic AI adoption.
How to Avoid the Biggest Pitfalls in Agentic AI Deployment
July 28 by Sally FletcherAvoid the biggest Agentic AI deployment pitfalls: rethink RPA habits, focus on outcomes, improve readiness and prove ROI with high-volume use cases.
How Modern Enterprises Are Rebuilding Remote Access from the Ground Up
July 24 by Alex VakulovModern enterprises are replacing legacy VPNs with identity-based access, Zero Trust, and SASE to secure hybrid work and reduce risk.
AI Adoption: Fast Is Easy. Finishing Is a Different Problem
July 23 by Tom SterlingFast AI adoption is easy. Real transformation requires redesigning work and leading people.
AI Training Fatigue: Why Continuous Improvement Needs a Mindset Shift
July 22 by Wojciech TatysAI training fatigue is real. Learn why organizations need to shift from continuous training to a growth mindset that drives real change.
