Intelligent Automation
The Agentic Advantage: Transforming Accounts Payable into a Strategic Value Engine
September 04 by Eve Michell
Discover how agentic AI can help AP teams move past task-level automation towards autonomous finance processes.
Learning and Unlearning at Scale
August 31 by Edesio Santana
How human, machine and collective intelligence are reshaping work, leadership and renewal in modern enterprises.
Architecting the Agentic Enterprise: Insights on Scaling AI Agents
August 26 by Beth Brown
Learn how GBS leaders can scale agentic AI with stronger governance, guardrails, outcome-based metrics and a culture of co-creation.
Networks and Collective Intelligence
August 21 by Edesio Santana
Collective intelligence turns individual effort into scalable transformation through endurance, leadership and collaborative networks across sport and business.
Scaling Citizen Development
August 19 by Edesio Santana
Scalable citizen development empowers employees to build digital solutions and transform organizations through trust, governance, and learning.
The Acceleration Paradox
August 19 by Mauro Portela
Explore the need for strong data foundations before AI, tackling the "Acceleration Paradox" and reversing the typical AI implementation sequence.
The Operational AI-Readiness Layer: How Organizations Can Ensure Integrity in Their Data Foundations
August 12 by Eve Michell
Explore how the Operational AI-Readiness Layer can help GBS leaders improve data readiness, strengthen governance, and build stronger foundations for AI success
A Practical Guide to AI for Finance Leaders: Unlock Intelligent Accounts Receivable Management
August 12 by Shared Services & Outsourcing Network
Discover how AI can transform accounts receivable, predict cash flow risk, automate routine work and improve working capital decisions.
Can Agentic AI Fix a Broken Shared Services Process?
August 11 by Robert J. Yeldell, Jr.
Can Agentic AI fix broken shared services processes? Learn when to use AI, agents, or process redesign to address root causes.
Consulting in the Age of AI
August 10 by Edesio Santana
AI is transforming consulting. Discover how adaptability, continuous learning, and values-driven leadership are redefining success.
Closing the AP Fraud Gap: Responding to AI-Enabled Risk
August 04 by Shared Services & Outsourcing Network
Explore how AP teams can combat AI-enabled fraud with robust controls, technology, and empowered people in this essential guide. Download now!
The State of Intelligent Automation Market Report 2026
July 29 by Eve Michell
Discover how the shared services and GBS industries are adapting to evolving intelligent automation capabilities – including the reality of agentic AI adoption.
