SSON | Reports
The Shared Services and Outsourcing Network (SSON) is devoted to providing shared services professionals with a comprehensive selection of industry reports. All members of our site can leverage specialized shared services research through our collection of industry reports, which support the complex decisions that drive growth, innovation and ROI.
Finance Transformation Imperatives: A Roadmap for 2026
October 30 by Beth BrownDownload SSON's latest report to prepare your finance teams for 2026 and beyond!
Breaking the KPI Ceiling: How AI is Redefining AP Productivity
October 29 by Shared Services & Outsourcing NetworkDownload SSON's latest Essentials Guide to discover the future of AI-enabled AP.
2026 SSON North American Impact Awards Brochure
October 16 by Shared Services & Outsourcing NetworkDownload our 2026 SSON North American Impact Awards Brochure to learn the judging process, common FAQs, and more!
SSON's Essentials Guide To: Supplier-First Automation
October 15 by Shared Services & Outsourcing NetworkDiscover why AP automation fails, and how a supplier-first approach drives true efficiency and lasting value...
Reimagining BPO: From Traditional Outsourcing to Flex BPO for Future-Ready Operations
October 01 by Sally FletcherDownload SSON's brand new report on Reimagining BPO: From Traditional Outsourcing to Flex BPO for Future-Ready Operations
The Future of Order-to-Cash Market Report 2025
September 29 by Beth BrownDiscover how leading finance teams are transforming O2C to thrive in a volatile market. Download the full report to future-proof your O2C strategy.
The Urgency of Autonomous Finance for CFOs Today
August 29 by Beth BrownIn this report, learn why CFOs must adopt autonomous finance now to boost agility, visibility, and resilience...
The State of Intelligent Automation 2025
August 07 by Beth BrownDiscover how top GBS leaders are navigating automation overload, scaling AI, and unlocking value. Get key insights from the 2025 IA market report!
SSOW Europe 2025 Post-Show Report
August 05 by SSO NetworkLearn about the key moments, insights, and impact of SSOW Europe 2025. Read on to access your copy of the post-show report.
The State of Accounts Payables 2025: Trends & Insights
July 29 by Beth BrownDiscover 2025's top AP trends, KPIs, and tech. Explore AI, compliance, and payment platforms in this SSON report with Papaya Global. Download now.
Agentic AI 101 Report
July 21 by Alex RobertsView the Agenda for the 2025 Shared Services and Outsourcing Week Autumn, occurring 21st to the 23rd October. Learn more today!
Beyond Incremental Gains: Unlocking Full Enterprise Value with AI-First GBS
July 14 by SSO NetworkDownload the latest SSON report to discover how to leverage platform solutions to achieve an AI-led GBS model.
