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Contributor: Kari Lamont
Kari Lamont

Find out which aspect Kari Lamont enjoys the most in her role as the director of Global Business Process Services at McCormick Shared Services CenterRead more

Contributor: John Gregory
John Gregory

John Gregory retires from Kellogg's GBS after a long and successful career. His reflections on Shared Services 'then and now'Read more

Contributor: Barbara Hodge
Barbara Hodge, Editor

P&G's former CIO and President of GBS addresses SSON's audience on digital transformationRead more


One of the most significant trends is the rise of robotics across all elements of the enterprise, transforming the way business is done. The implications are beyond what many of us can comprehend today.Read more

Contributor: Tristan Gitman
If you want to make robotic process automation part of your operations, the first thing you need to ask yourself is what you want to use it for. That, effectively, is the key message to practitioners, from anyone who has real experience with RPA solutions.Barbara Hodge speaks with Tristan Gitman, Automation Strategist at Blue Prism, about the far-... Read more
Tags: RPA
– interview with Stephan Albers, OpusCapitaRequisition-to-pay is one area within Finance services that is getting a lot of attention lately, because it offers so many opportunities for driving improvement. The combination of a better understanding of end-to-end process management and new solutions that leverage digitalization for improved... Read more

Visibility in Universities, like funding a lounge area or a fun event, help Philips attract talent. What it then looks for, in terms of skills, is up to Julie HarbertRead more

Contributor: Julie Harbert

Julie Harbert explains why she remains rather "old school" when it comes to charting key metricsRead more

Contributor: Jean-Claude De Vera
Jean-Claude De Vera

Empower teams and innovate at the workplace – "where the job is done"!Read more

56 results
of 6