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Human Resources
292 results
of 27
Contributor: Mary Sue Rogers
Posted: 01/17/2018
Mary Sue Rogers
5 tips on choosing to invest in process automation – or knowledge Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 01/01/2018
Shared Services & Outsourcing Network
Gain valuable insights from employee experience professionals from Charles Schwab, Chevron, HP and more as they share their responses to the following questions:Given the broad nature of “employee experience,” which area(s) of the employee lifecycle are honing in on and why?What role does EX play in helping you to meet your organization’s... Full Content »
Contributor: Editorial Team Shared Services & Outsourcing Network
Posted: 12/14/2017
Editorial Team Shared Services & Outsourcing Network
How to optimize your global staffing footprint: A comparison of salary cost, talent availability, market saturation, skill sets, maturity, and recruitment growth trajectories Full Content »
Contributor: Priyanka Anand
Posted: 12/04/2017
Priyanka Anand
AI is at the top of the hype cycle right now, utilizing huge amounts of data and crunching it into something one can easily interpret or analyze Full Content »
Contributor: Press Release SSON
Posted: 11/22/2017
Press Release SSON
This free online event features the most popular sessions and speakers from SSON’s 2017 flagship Australian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore, and offers the unique opportunity for registrants to experience 9 live in-depth sessions – or watch them on demand after the live event – all from the comfort of their desk. Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/20/2017
Shared Services & Outsourcing Network
This is the first salary study to focus specifically on the shared services industry. It provides a global comparison of salary costs, talent availability, market saturation, skill-sets, maturity, and recruitment growth trajectories to help shared services professionals in optimising their global staffing footprint. Full Content »
Contributor: Priyanka Anand
Posted: 11/17/2017
Priyanka Anand
How to maintain your SSO's lead in today's market Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/02/2017
SSON Salary Report 200x283
The SSON Global Shared Services Salary Market Report 2017 contains a wealth of data and insights from our global data centre, SSON Analytics, including proprietary shared services salary model with over 500,000 individual salary data points, as well as crowdsourced data from the SSON Salary Index, our shared services salary benchmarking platform. Full Content »
Contributor: Barbara Hodge
Posted: 10/27/2017
Barbara Hodge, Editor
How do you know if your performance is ‘where it should be’? And anyway, where should it be? Are you, perhaps, bumping along sub-par? And: what’s a valid benchmark?Answering questions like these is not easy in isolation. That's why benchmarking is so popular. In fact, it's the one question practitioners ask us most often: Can you share Shared... Full Content »
Contributor: SSON Industry Reports
Posted: 10/26/2017
Drive Results in Your HRSS
We all know companies with highly engaged workforces outperform their peers, but do employees ever ask to be engaged? No, employees ask to be helped – anytime, anywhere.

Within your current HR Shared Service Center structure, can employees receive “always-on” HR services – or better yet, find their own answers? This is a crucial component to driving higher efficiency gains, delivering better employee experiences, and enabling teams to outperform SLAs.

HR Service Delivery technology provides tier zero support, consistent global compliance, HR process/workflow automation, and robust analytics on all employee requests and cases.

In this eBook, PeopleDoc explores the best practices that make modern HR Shared Service Centers successful - from foundational concepts, to digitizing communications and files, to streamlining processes and driving continuous improvement. Full Content »
Contributor: Mary Sue Rogers
Posted: 10/24/2017
Mary Sue Rogers
HR leaders need to assess what is business critical and what must be up back online within a very short period Full Content »
292 results
of 27