Achieving operational excellence in SSC through BPM & ECM

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Thursday, March 24, 2011
10:00 AM - 11:00 AM EDT
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Achieving operational excellence in SSC through BPM & ECM

Find out how a leading Pharmaceutical Giant achieved Operational Excellence through BPM & ECM by centralizing its F&A processing

The corporate world is embracing SSCs for reasons beyond labor arbitrage. They envision SSC’s as an organization’s Center of Excellence (CoE) that provides better service, compliance, uniform standard operating procedures across disparate entities, and of course cost optimization.

While SSCs strive to stabilize processes, they also help the parent organizations in continuous improvement and act as catalysts for change. SSCs adapt to the changes faster than their operational counterparts and hence contribute directly to helping the parent organizations in faster realization of business benefits.

Join David Powell, Sr. Director (Global Finance Process), Compliance of leading Pharmaceutical conglomerate AstraZeneca as he explains how his company was able to achieve operational excellence through BPM & ECM.

The webinar would also feature, S. Sriram, Senior Consultant - SSC, Newgen Software, who will take you through the SSC implementation process and share invaluable insights, revealing ways of achieving the highest levels of performance and efficiency through Shared Services.

I would like to invite you to attend the webinar and participate in this forum on best practices for running a shared service.

This webinar will reveal the secrets of how a leading Pharmaceutical Giant achieved the following:

  • Return on Investment of 135%
  • Headcount reduction of 60% against a global average of 20%
  • Audit and compliance management process trimmed from 5 days to 3 days.
  • Operational efficiency and agility to the entire payment process
  • Smoother coordination and collaboration among stakeholders present in different countries
  • Overall streamlined processing of invoices in multiple countries with the company’s SOPs
  • Real time dashboards for process visibility to different stakeholders enabling both short term decision making and long term continuous process improvement


David Powell
Sr. Director (Global Transactional Finance), Compliance
Astra Zeneca

A fellow of the Chartered Institute of Management Accountants, David is Senior Director Global Finance Processes at AstraZeneca PLC, one of the world’s leading Pharmaceutical companies. Over half of David’s 25-year career has been in Pharmaceuticals, with his early working years spent in the oil and chemical industries.

In his current role, building on the work he led to transform AstraZeneca financial reporting, David is leading the optimization of AstraZeneca’s financial transaction processes across the globe.

S. Sriram
Senior Consultant
Newgen Software Technologies

Mr. Sriram is Senior Consultant – SSC at Newgen Software Technologies. He has a total experience of over 17 years in the software industry covering BPM/ECM solutions and data (ERP) and. He has spearheaded SSC implementation under profound demographic and technological complexities for customers like Unilever-Capgemini, Praxair, Caterpillar, AstraZeneca and Johnson & Johnson.

Max Dixit
Regional Vice President

Max is a thought leader in the Financial Transformation, Business Process Improvement and Shared Services. With over 20 years’ experience, Max combines his sharp business acumen with innovative technology to increase profitability. In the past 5 years, Max has helped several Fortune-500 clients realize significant savings thru optimization, six sigma and streamlined transaction processing.

In his role as Regional Vice President at Newgen, Max leads the BPO andShared Services practice.