Uncovering The Hidden Opportunities In An Admin Centre of Excellence
In this webinar, virtual assistant experts and award winners, Brickwork India talk us through their unique admin center of excellence model; how it can solve your talent shortages and help you move up the value-chain...
While shared services organisations have focused on centralising and automating finance, HR and procurement functions, one critical opportunity missed out is the administrative function. Despite the automation available to make leaders self-sufficient, they find it impossible to manage without the critical support provided by the Admin staff. Yet this is a marginalised and neglected function. The Admin professionals today are invaluable to their leaders and need greater levels of skills and specializations in business functions.
In fact, huge gains in efficiency, cost-savings and productivity can be made when the shared services template of centralize, standardize, and improve, is applied to the executive assistant or admin role.
In this webinar, virtual assistant experts and award winners, Brickwork India talk us through their unique admin center of excellence model; how it can solve your talent shortages and help you move up the value-chain.
Key Topics of Discussion:
• The scope and benefits of an admin CoE
• Accessing a source of flexible, reliable, and sustainable talent through outsourcing
• Rethinking the role of executive assistant for the Future of Work
• How utilizing an admin center of excellence can help you go up the shared services value-chain
• Security and data compliance in admin outsourcing
Speakers
Sangeeta Kulkarni
Co-Founder & CEO
Brickwork India Business Support Services
Sangeeta started Brickwork India in 2005 and has made it an innovative, client-centric organization, and a premier provider of Virtual Assistant services. Brickwork came to the limelight when it was featured in the NY Times bestsellers 'The World is Flat' by Thomas Friedman and "The Four-Hour Work Week" by Timothy Ferris. Her team of 300 VA’s work out of her office in Bangalore and have supported over 15,000 customers spread across 59 industries and 179 countries in the past 18 years. With this experience and expertise, Brickwork has developed an “Admin Centre of Excellence” to meet the high standards of large enterprise.
Brickwork is certified as a Women-owned Business Enterprise and is India’s first VA company to be certified by ISO. Brickwork has received the "Great Place to Work" certification and the “CII Customer Obsession award” for quality service delivery. Prior to Brickwork, Sangeeta worked in corporate training, business development and HR roles with Accenture, HSBC and Brilliant School of Management. Sangeeta holds a MS in Human Resource Education and is an alumnus of Boston University and Northwestern University, USA.
Sally Fletcher
Head of SSON Digital
SSON
Sally Fletcher is the head of online events for IQPC. Her role is to research, execute and host exciting online conferences and webinars for the SSON community around the world. Previously she spent 8 years producing large-scale summits and smaller conferences on topics such as AI, robotics, capital markets, HR, customer experience and leadership in Asia, Europe and North America.
Sponsor
