Driving Transformation in Financial Shared Services

This FREE webinar was recorded on:
Wednesday, June 08, 2011
10:00 AM - 11:00 AM EDT
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Financial shared services centres are under the spotlight as NEVER before.

They have to deal with growing transaction volumes, ever more stringent SLAs and an increasing demand for transparency to meet audit requirements.

Financial reporting is also under the microscope as internal customers require a faster, more accurate, and fully audited financial close process.

How are you coping with these demands? Are you staying ahead of the curve?

Join this interactive webinar and discover how to achieve operational excellence in your financial shared service centre through an integrated reconciliation, exception management, account certification and reporting solution.

Benefits you’ll reap:

  • Improved Visibility of Financial Operations
  • Improved Operational Efficiency
  • Significant Reduction of Processing Errors and Costs
  • Enhanced Financial Reporting, Compliance and Risk Mitigation

This webinar will cover:

  • Drivers for an Automated Reconciliation and Exception Management Solution
  • Benefits of, and challenges in, Achieving Operational Excellence
  • Next steps to Process Improvement – Certification and Increased Compliance


Andy Mellor
Manager, Product Management, Risk & Compliance

As a manager within the Risk & Compliance division’s product management function at Fiserv, Andy Mellor’s particular area of expertise is in reconciliation and financial control. He also provides specific expertise in the areas of business process management, application integration, business intelligence and enterprise solution architecture. Andy has gained over 20 years experience across a range of industry sectors including financial services, telecommunications and retail. He successfully delivered business intelligence solutions to many large companies such as Abbey National, Virgin Airlines, Royal Bank of Scotland and Marks & Spencer. Mellor was formerly principal consultant with RCMS Computing Services prior to joining Fiserv where he was a founding member of the Business Intelligence consultancy division, Accurate Business Solutions. He holds a Bachelor of Science degree in Physics and Electronics from the University of Reading, England.