Expanding Tier Zero to Accelerate HR Shared Services Transformation


This FREE webinar was recorded on:
2011-07-28
10:00 AM - 11:00 AM EST

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HR is under constant pressure to drive greater strategic value and greater operational efficiency, while also exceeding its customers’ expectations for high-quality service delivery.

This webinar will present five best practices, used by Thales group, to maximize the quality and efficiency of service delivery, while dramatically reducing the resource requirements, thereby increasing the resources available for HR’s more strategic initiatives.

Join Joe Ales, Director of HR Shared Services at Thales Group, a 68,000-employee global organization and hear how their strategy, experience and results can help you within your own organization.

Benefits you’ll receive by attending this webinar:

  • Developing a structured performance culture to create a seamless shared services operation
  • Streamlining processes to drive cost savings
  • Implementing the right technology to process more transactions
  • Learning how to achieve efficiency objectives in as little as 60 days