Courtney Jackson

Partner ScottMadden, Inc.

Pre-Conference Workshops: October 21, 2019

Monday, October 21st, 0019

3:30 PM Workshop D: Getting from Good to Great – A Framework for Assessing and Improving Your SSO Effectiveness

Whether your organization is thinking about implementing an HR shared services organization, you are in the early stage of your operations, or you have an
established service delivery model primed for growth, it’s important to understand the levers you can adjust to improve your effectiveness. During this workshop, we
will cover a framework that can help you determine if your operations are aligned with leading practices, and if not, how to get there. We will discuss both tactical
and transformation changes to help you realize your shared services goals.

Check out the incredible speaker line-up to see who will be joining Courtney.

Download The Latest Agenda