Microsoft Behind the Scenes: Data and Artificial Intelligence


There are four key challenges facing the Data and AI industry currently. The first of these is a skills shortage. There is a widespread need for more data specialists, data engineers, and data scientists. Filling these roles will help to decipher and organise the massive quantity of data that is created on a daily basis.

Secondly, the mass amounts of data coming in needs to be assessed, and the question asked whether or not the right data platform is in place to manage all of it. There are still a lot of data silos at present. When considering that artificial intelligence brings together pieces of random data in order to discover meaning behind it, silos of data contribute nothing to the progression and utility of artificial intelligence. A modern data platform can break these data silos and actually support artificial intelligence.

The third challenge is being able to create a valid business case for AI. Artificial intelligence is a means to an end, not the end itself, and long term thinking is a necessity when embarking on the Digital Transformation and Artificial Intelligence journey.

The final challenge is the most important one, responsible and trustworthy artificial intelligence. The legislation around AI is attempting to keep pace with innovation, but failing to catch up with the speed at which it is developing. This presents a stumbling block, as the onus falls on those crating artificial intelligence to build responsible and trustworthy technology. Be it Microsoft and similar companies creating data platforms, or the customers leveraging these technologies as part of their businesses.


There are also a series of innovations occurring in the industry. The largest innovation occurring is a pattern of customers and businesses that used to be discrete with their data, becoming increasingly connected and collaborative. This is prompting a movement towards smarter artificial intelligence, and innovation is occurring in every aspect of the value chain in every industry.

More specifically in the manufacturing field, there is a ethos of creating new customer experiences with Mixed and Augmented Reality, a trend that is also cropping up on a broader scale. Experiences like these are birthed out of the quality and quantity of data that is now available, and the computing power of the cloud in order to make sense of it. There are amazing possibilities in the future, a real-world example of this is manufacturing customers operating large machinery, where predictive maintenance plays a huge role.

There are also similar innovations occurring in the world of product design and product development. Be it in the automotive sector or others involving design elements, and collaborative efforts on the creation of a product. This space heavily involves bringing together mixed reality and collaboration technologies can help to speed up the design process for customers.

The Future of AI and Data

With the industry growing so quickly, and new technologies appearing regularly, the future of AI is exciting. There is a real potential for artificial intelligence to have an impact on larger society. Considering major world issues such as food and water shortage, climate change, healthcare and poverty, AI presents a tangible step towards helping solve these issues. Businesses will play a major role in helping overcome these threats to society.

Microsoft consider the future of artificial intelligence as incorporating AI into every element of their processes. Every process presents the opportunity to have more insight and become more intelligent. And every interaction, be it through an application or otherwise, has the propensity to become more intelligent. This outreach will allow for intelligent experiences to be created for every single player in the value chain, regardless if it is in the front or back office – and most importantly – for the end consumers.

Find out more about Microsoft’s journey into Intelligent Automation by reading our exclusive interview with Ramshanker Krishnan, which you can download here.

There are still tickets left to attend Intelligent Automation Week 2019, where you can learn from industry leaders about the cutting edge of Intelligent Automation. If you are just starting your journey as a company, or have a mature project implanted, Intelligent Automaton Week 2019 has specifically tailored talks and workshops to fast track your business into the future of IA. Secure a place for you and your team at Intelligent Automation week 2019!