Intelligent Automation Resources

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Microsoft Behind the Scenes: Data and Artificial Intelligence

In the fast-paced world of Data and Artificial Intelligence (AI) companies must be agile and ready to adapt to change. In the lead up to Intelligent Automation Week 2019, we spoke to Ramshanker Krishnan, the Senior Director of Enterprise Services Delivery in Data & AI at Microsoft, spoke to us...

Top 4 Intelligent Automation Resources

Intelligent Automation Week 2019 is fast approaching, so we have prepared a content bundle to fast track you on some of the amazing topics we will be discussing this year. From implementing Intelligent Automation how-to guides, to in-depth interviews with industry leaders, we are covering a swathe of crucial topics...

'Ethical by Design, A Whitepaper on the case for, and management of, Digital Ethics in the Enterprise

Ethical by DesignA Whitepaper on the case for, and management of, Digital Ethics in the EnterpriseCharles Radclyffe and Richard Nodell, November 2019  The world’s attention has been caught by a spate of high-profile ethical breaches inflicted by the world’s leading technologycompanies. This has raised questions and begun a debate about big...

Intelligent Automation Benchmarking Report 2019

SSON recently surveyed over 200 Shared Services practitioners who have a vested interest in succeeding with intelligent automation. This report provides you with an assessment of the key priorities and areas of investment in 2019 and beyond. This is your unique opportunity to benchmark and gain critical knowledge of where...

3 Aspects of Change Management Determine Automation's Success

Technology can generally be relied upon to ‘work’. Generally speaking, it’s the easy part. That is not to say that large technology programmes aren’t complex, of course, but implementing technology takes predictable effort and has predictable outcomes.With any transformation programme, you are asking people to change what they do and...

How Vodafone are Transforming Customer Experience using NLP and OCR

Ahead of Intelligent Automation Week 2019, we spoke to Kevin Knowles, Head of Contact Automation at Vodafone Group. Kevin provides an insightful overview of TOBi, Vodafone’s front-end facing chatbot that utilizes the aforementioned technologies to enhance the customer experience.

Attendee List | Intelligent Automation Week 2019

See who's attending the 4th Annual Intelligent Automation Week 2019

Changing Trends in the Intelligent Automation Industry

In this article we will look at the patterns and trends collected in the Intelligent Automation Report 2018 and compare them to the current state of the industry.

Developing Ethical & Trustworthy Artificial Intelligence with Telefonica

In an exclusive interview with Richard Benjamins, Data & AI Ambassador for Telefonica, we discuss how organisations can develop artificial intelligence in an ethical and trustworthy way. Looking at unintended risks of the tool, we discover how Telefonica are using AI for the good of society as well as how...

A Guide to the Intelligent Automation Technology Ecosystem

The Technology Ecosystem is one of the most common buzzwords in the technology space. But what exactly is a Technology Ecosystem, and how can your organisation build one?In this exclusive Guide to the Technology Ecosystem, we share with you how Intelligent Automation technologies can work together to drive results as...

How to Scale your Automation Capabilities

Discover the four best practices needed to implement your Intelligent Automation Initiatives at scale, allowing you to create the best value for money and achieve significant results.

2018 Intelligent Automation Week Show Report

We've put together an exclusive Show Report which summarises the key takeaways, audience profiles and early bird discount applications for 2019! 

The Best of 2018 Intelligent Automation Resources

Intelligent Automation Benchmarking Report

The Intelligent Automation Benchmarking Report provides you with an assessment of the key priorities and areas of investment in 2018 and beyond. This is your unique opportunity to benchmark and gain critical knowledge of where you stand against your peers on this remarkable future-forging journey . This exclusive Report provides...

Where to Automate?

We speak with automation experts and Intelligent Automation Week participants Anna Alechno, IKEA and Rajwinder Singh, Ericsson about the pivotal process of identifying when and where to implement robotic process automation (RPA) and machine learning (ML).

Global Intelligent Automation Market Report (H1 2018)

Since 2017, we have witnessed a significant uptick in enterprise adoption of Intelligent Automation across its various platforms. In just the last year, hundreds of programs have kicked off, and passed key milestones. While pilots and new implementations are frequently still in the realm of robotic desktop automation and robotic...

Intelligent Automation Week - Cognitive Automation & Artificial Intelligence

See what the stand out sessions are for targeting exactly the Cognitive Automation & Artificial Intelligence stage. 

A Year in Intelligent Automation

An exclusive deep-dive into the world on Intelligent Automation and the next steps for business leaders

Infographic: Are You Getting The Most Out Of Your Intelligent Automation?

Intelligent automation (IA) is the buzzword across a variety of industries in the contemporary tech space. While the technologies under IA may have almost limitless potential, the question asked by many at the c-level is, where does it fit in?The automation market has also become more mature this year, from...

RPA & AI Week 2017 Speakers