03 - 04 September, 2019
The Nile Ritz-Carlton, Cairo, Egypt

Shared Services and Outsourcing Forum Middle East 2019 in Egypt Blog

4 Shared Services Communication Strategies Guaranteed to Work

By: Aniisu KVerghese

As Global Capability Centers (also known as Global Shared Services or Global In-house Centers) expand to newer markets to exceed business needs and gain a competitive advantage, it is critical for organizations to assess and chart a clear strategy for success.

Why Shared Services Transformation is Complex

By: Tony Saldanha

Riding through the Tip O’Neill tunnel under downtown Boston the other day I recalled with absolutely zero nostalgia the mess of the “big dig” of the early 2000s when I lived in Boston. Boy! This was much nicer. The big dig was a mega project to (among other things) reroute Interstate 93 through the heart of downtown Boston via the O’Neill tunnel. The project lasted 25 years and cost $23 Bn for about 3.5 miles of tunneling in total. The project was big in every respect, although for long-suffering commuters during the transition, other terms were often employed – one of which I recall being the “skunk that keeps on stinking”. Harsh! 

Will Your Boss be an Algorithm?

More and more work is being ‘managed’ by algorithms. In fact, as most of us know by now, algorithms and data science are changing the way enterprises operate. In the UK alone, 2.8 m workers make up the gig-economy, predominantly self-employed individuals. And they are not just working for Uber!

How Continuous Improvement Can Make a Difference to You and the Business

By: Gary Thompson

How a career in Continuous Improvement helps the organization face its business challenges – and helps you become world class at your job!