Rethinking or Merely Tweaking: Your GBS Target Operating Model

Rethinking or Merely Tweaking: Your GBS Target Operating Model

Too many GBS Target Operating Models (TOM) are nothing more than paper exercises, incorporating the received wisdom of consultants and others that the model must include elements such “two or more outsourcing relationships,” “truly global,” “one leader at the C-suite level”, and other similar nonsense.

This article sums up why TOM design and implementation is a continuous process, and not just a PowerPoint.


Please note: That all fields marked with an asterisk (*) are required.