Meet The Speakers

Speakers


H.E. Amr Talaat
H.E. Amr Talaat
Minister of Communications & Information Technology
Egypt
Hala El-Gohary
Hala El-Gohary
CEO
Egyptian IT Industry Development Agency (ITIDA)
Steve Rudderham
Steve Rudderham
Head of Global Business Services
AkzoNobel
Paul Raddon
Paul Raddon
Head of Operation, Global Services Centers
HSBC
Dr. Rene Zimmermann
Dr. Rene Zimmermann
Vice President
ABB Global Business Services Centre
Basit Hussain
Basit Hussain
Partner | Middle-East Leader BPS | Tax
Deloitte
Amani Rabei
Amani Rabei
Head of VSS Egypt/ Global Head of CARE
Vodafone Shared Services
Dr. Kenneth Lei
Dr. Kenneth Lei
Leader of Robotic & Cognitive Automation Europe & The Middle East
Deloitte
Abderrahman Benouhoud
Abderrahman Benouhoud
Head of Finance
Steering Advisory Dmcc Dubai Branch
Magued Mahmoud
Magued Mahmoud
Vice President, Egypt Center of Excellence
Dell Technologies
Salah Metwali
Salah Metwali
People Experience & Operations Director North Africa, Middle East, Turkey and Russia
Unilever
Mohamed Sami
Mohamed Sami
Head of Technology Shared Services Egypt
Vodafone Shared Services
Sagar Vaswani
Sagar Vaswani
RPA Lead
Majid Al Futtaim
Anil Bhavnani
Anil Bhavnani
Director BPO and Digital Transformation - India Site Leader
Pfizer
Karim Raslan
Karim Raslan
Director, Global Services
RSA
Frances Woodworth
Frances Woodworth
Head of Egypt MSI Center and Deputy Site Leader
Orange Business Services
Sameh Abou Zeid
Sameh Abou Zeid
GSC Center Director
HSBC Egypt
Mohamed Wahdan
Mohamed Wahdan
Head of Finance Shared Service Center Developing Middle East and Africa
Mars
Kerry Hallard
Kerry Hallard
CEO
Global Sourcing Association
Marina Netto
Marina Netto
Global Head of CX Lab & Strategic Sales Support
Teleperformance Group
Martin Janzen
Martin Janzen
Managing Director Cairo
Simon - Kucher & Partners
Mark Hentschel
Mark Hentschel
Head of Processes and Steering
Deutsche Telekom Services Europe AG
Peter Sexton
Peter Sexton
Executive – Global Operations Finance
GE MENAT & SSA
Radwa Hafez
Radwa Hafez
Country Director Egypt and Middle East & Africa Chief of Staff
Nokia
Hatem Selim
Hatem Selim
Head of the Shared Service Center - META Region
Ingram Micro
Sriram Narayanan
Sriram Narayanan
Vice President – Head of India, Africa and RoW Channels
Automation Anywhere
Ahmed Abdelhady
Call Center & Service Tracking Manager
Samsung Egypt