Sponsors & exhibitors

Host Partner

Information Technology Industry Development Agency, ITIDA
Website: https://www.itida.gov.eg

Located at the heart of a modern business environment in Smart Village, Information Technology Industry Development Agency, ITIDA, was founded in 2004 as an executive IT arm of the Ministry Of Communications and Information Technology, MCIT to spearhead the process of developing the Egyptian IT industry.ITIDA aspires to build momentum... Read More

CX Partner

Website: www.teleperformance.com

TELEPERFORMANCE GROUP - Teleperformance is the global leader in outstanding customer service management.We are the worldwide leader in multichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to... Read More


Consulting Partner
Website: www.deloitte.com/middleeast

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. With more than 150 years of hard work and commitment to making a real difference, our organization has grown in scale and diversity—approximately 286,000 people in 150 countries and territories, providing... Read More

RPA Lead Partner

Automation Anywhere
Website: www.automationanywhere.com

Automation Anywhere is a leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces. Automation Anywhere's enterprise-grade platform uses software bots that work side by side with people to do much of the repetitive work in many industries. It combines sophisticated RPA, cognitive... Read More

Networking Partner

Website: www.xceedcc.com

Xceed is the leading multilingual BPO and Customer Experience Service Provider in EMEA region with a capacity of 8000 web-enabled multi-channels stations, serving clients covering  the US, Canada, Europe and Middle East in (8) different languages ( Arabic, English ,French, German, Spanish, Italian , Portuguese & Greek).We currently operate from... Read More

Supporting Partner

Raya Contact Center
Website: www.rayacc.com

Raya Contact Center is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering CX Management, professional services, back office and Digital services to global clients, including global Fortune 500 companies in Europe, the Middle East, and Africa in 25 different languages.RCC serves a diversified clientele... Read More

BDO Esnad S.A.E

BDO Esnad is an Egypt-based share-holding outsourcing company. The company was established to provide organizations with business process outsourcing (BPO) services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement. BDO Esnad is a member of the BDO International network, which is one of... Read More