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Last Year's Summit

80+

Attendees

25+

Speakers

3

Days of Networking,

workshops & Case Studies

1

Exclusive Site Tour

Shared & Business Services in Higher Education

Bringing together over 200 industry leaders from the U.S. Canada, China and across the globe, the 5th Shared Services in Higher Education conference in 2019 was the largest iteration yet with a 30% delegate increase year-on-year. Key topic discussed included; talent recruitment & retention, demonstrating ROI through metrics & benchmarking, , building a culture of continuous improvement and managing change fatigue.

The 6^th Shared Services in Higher Education will once again bring together shared services leaders from across small, large, private and public colleges and universities to discuss the very latest challenges and opportunities within higher education shared services and to provide a blue print for implementation and growth.

New for 2020:

New Location: Join your colleagues in Seattle for three days of in-depth learning, content and knowledge sharing.

New Site Tours: Interested in benchmarking your SSC? Join five University of Washington shared services centers for a site tour and deep dive learning experience.

Procurement Focus Day: Designed to help higher education procurement leaders build the next generation of strategic procurement capabilities.

Customized Educational Content: Benchmark your current processes and strategies against topical case studies highlighting how higher education institutions have adapted shared services principles for their unique needs, with updates from early adopters on their SSC journeys, as well as strategies for growth and optimization.

With the theme of Driving Competitive Growth and Sustainable Advantages with Shared Services, key topics for 2020 will include:

- Developing the Business Case for Implementation and Growth

- Strategic Marketing & Communication for Growth

- Leveraging IA Technology to Meet the Strategic Goals of Your SSO

- Post Stabilization & Mature Shared Services Talent Management

- Data & Analytics for Growth and Process Improvement

- Developing & Evaluating Effective Pricing & Chargeback Models

- Building & Maintaining Stakeholder Relationships

- Communication—The Bread & Butter of a Shared services Success Pre & Post Launch

Professional and Personal Development Opportunities:

- Further your knowledge by attending our four interactive, collaborative in-depth workshops that will provide the tools to enable you to develop and sustain a productive and budget-conscious shared services program, and a better understanding of how your SSO measures up

- Need to earn CPE credits? By attending all three days of the conference, you will earn up to 20 CPE credits

- Leverage the expertise of the Shared Services in Higher Education Advisory Board through our onsite Buddy Program

Download Agenda Request VIa EMail

2020 Speakers

Brenda Rebman, MBA, CHPR, CMC, CHE,

Chief Human Resources Officer, UC Davis, Office of the Associate Vice Chancellor

UC Davis

Tamara V. Hill, MA, CRA

Associate Vice President, Shared Services

Morehouse School of Medicine

Wade Epp

Associate Vice President Services

University Saskatchewan

Kenny Nelson

Assistant Director, HR Service Center, Department of Human Resources

University of Colorado Boulder

Kelly Johnson

Director of Shared Services and Administration

University of Washington

Angie Loving

Associate HR Director

University of Kansas

Nancy Lewis

Executive Director, Sponsored Projects

University of California Irvine

Kari Campbell

Project Manager, HRTSM, Human Resources Division

Minnesota State University

Steve Wildeck

Executive Director

University of Wisconsin-Shared Services, University of Wisconsin System

Barb Biljan

System Director for HRIS and HR Shared Services, Human Resources Division

Minnesota State University

Lisa Sharpe

Project Director, Shared Services Operations, Office of the AVP for Finance

West Virginia University

Rosemary Madnick

Executive Director, Office of Grants and Contracts Administration

University of Alaska Fairbanks

Melissa Long Shuter

Executive Director, Business Operations

University of Louisville

Shelley Prosise

Director, ABC Shared Services

University of Washington, School of Medicine

Phillip A. Ray

Vice Chancellor for Business Affairs, Office of the Chancellor

Texas A&M University System

Heidi Rauscher Tilghman

Director, Shared Services and Change Management Communications

University of Washington

Whitney Pugh

Executive Director of Budget & Planning

Utah State University

Rodney Brunson

Director of Accounts Payable & Payment Services

Yale University

Les Tochor

Associate Vice-President Finance

University of Calgary

Betsy Curry

Manager

ScottMadden

View All Speakers

Top Benefits of Attending:

Learn how to develop, execute, and track a successful plan to start up, stabilize, enhance, and/or expand an efficient and cost-effective shared services model for your higher education system

Examine strategies to develop a customer-centric SS organization; ensure you have the right people, skills and culture to champion change; utilize process excellence, automation, and analytics for efficiency and to take your Shared Services to the next level

Explore how to transform your Shared Services with IA technologies to stay competitive and relevant in an automated future

Dig deep into topics vital to your continued success such as: How to Build Strategic Procurement Capabilities to Achieve Sustainable Cost Savings; Mastering Change Management: Creating An Open & Positive Culture Throughout Your SS Organization; Strategic Marketing & Communication for Launch and Growth; Getting and Keeping Buy-In From Senior Leadership to Spearhead More SS Activities; Building The Business Case For Your SS Initiative; Leveraging Metrics & Analytics To Drive Growth and Process Improvements; Building A Culture of Lean; Keys to Aligning Shared Services Strategy With Customer Needs and Expectation; Talent Management; Design Thinking: Tools & Techniques to Build the Foundation of Human-Centric Empathy,and many more!

Download Agenda

Teamwork Makes the Dream Work

The SSHE team recognizes that institutions like yours can benefit from learning and developing together to achieve greater results, which is why we have all of the following spectacular group activities:

NETWORKING LUNCH BREAKS & FRIENDLY FUNCTIONAL LUNCH CLIQUES

SSHE ADVISORY BOARD SOCIAL MIXER

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Testimonials

"Extraordinary opportunity to learn from peers."

"Great information source!"

"Great opportunity to learn how others in the industry are facing these SS challenges"

"The event made our goals become a tangible reality, rather than a vague fantasy."

"This conference gave me about 50 new ideas on how to proceed and had the opportunity to talk to people about pros and cons of each."

"Good balance of HR, finance, IT; meeting people in ‘like’ situations."

"Great event to meet others on a similar journey and learn about others great ideas. "

" Validation of the complex means and methods necessary to implement shared services."

" Good balance of HR, finance, IT; meeting people in ‘like’ situations. "

" This conference gave me about 50 new ideas on how to proceed and had the opportunity to talk to people about pros and cons of each. "

“There were many great speakers and great presentations. These stood out to me for the great delivery of the subject matter and its relevance to where my organization is in terms of being at the early stages of shared service design & implementation.”

“Great experience for my first SSON conference. Very beneficial and worthwhile. Having a network of colleagues that had different experience with SS really added value to the conference.”

"The order of the speakers was great. It seemed to go from just getting started to mature. This was a useful and relevant progression. I appreciated the end of day one activity and discussion."

“The event made our goals become a tangible reality, rather than a vague fantasy.”

“Great opportunity to learn how others in the industry are facing these SS challenges.”

“Bring a good cross section of higher education institutions. Organization of the event was done well, stayed on track and allowed enough time for networking.”

Driving Competitive Growth and Sustainable Advantages with Shared Services