As Shared Services organizations continue to adapt and navigate the pandemic’s new normal—working from home -- SSO leaders are tasked with providing metrics to prove the productivity of their remote workforce. Choosing the most impactful metrics is key to measuring your team’s performance. Join this session, to hear:

§ What data and the metrics are useful to build better policies around working from home

§ What metric should be examined to determine the productivity of a remote team

§ Why the best remote/most productive teams have a good strategy and the right tools

Never before, has diversity, equality and inclusion been more important to an organization’s culture. As higher education shared services organizations continue to change and grow—ensuring a more diverse and inclusive team is imperative for an equitable future. In this session, we will discuss:

 Hiring practices to eliminate biases

 Building out your team to be ensure diversity