Melissa Long Shuter

Executive Director of Business Operations University of Louisville

Main Conference Day Two, Thursday, October 15, 2020

Thursday, October 15th, 2020

12:45 PM IS YOUR PRODUCTIVITY UP OR DOWN? LEVERAGING METRICS TO SHOW WORK FROM HOME PRODUCTIVITY

As Shared Services organizations continue to adapt and navigate the pandemic’s new normal—working from home -- SSO leaders are tasked with providing metrics to prove the productivity of their remote workforce. Choosing the most impactful metrics is key to measuring your team’s performance. Join this session, to hear:

§ What data and the metrics are useful to build better policies around working from home

§ What metric should be examined to determine the productivity of a remote team

§ Why the best remote/most productive teams have a good strategy and the right tools

2:15 PM CLOSING PANEL: LOOKING OVER THE HORIZON--WHAT DOES THE FUTURE OF WORK LOOK LIKE?

Never before, has diversity, equality and inclusion been more important to an organization’s culture. As higher education shared services organizations continue to change and grow—ensuring a more diverse and inclusive team is imperative for an equitable future. In this session, we will discuss:

 Hiring practices to eliminate biases

 Building out your team to be ensure diversity

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda