In this interactive discussion, participants will share their stories on the best lessons learned from a crisis that will better prepare them to weather future storms. Discussion includes:
§ The best re-engineering project during the COVID-19 pandemic
§ Process improvement - was your team/infrastructure ready?
§ What gaps have been identified within your model?
§ How the work-from-home experience was a way to identify what’s important--priorities, expectations, individual versus team-based work
§ What does your long-term plan look like?