PRE EVENT WORKSHOP SESSIONS: August 25 - 28, 2020MAIN EVENT SESSIONS: August 31 - September 4, 2020
SSOW 2020 IS GOING DIGITALJoin the world's largest and longest running shared services & outsourcing event from your computer!
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Conference Day Four: Thursday, September 3rd 2020
Virtual Interactive Discussion Group Days- Tuesday August 25th, 2020 & Wednesday August 26th, 2020
Workshop Day Block A: Thursday, August 27, 2020
Workshop Day Block B: Friday, August 28, 2020
Main Conference Day One: August 31, 2020
Main Conference Day Two, Tuesday, September 1st 2020
Main Conference Day Three: Wednesday, September 2nd 2020
Conference Day Four: Thursday, September 3rd 2020
Conference Day Five: Friday, September 4th, 2020
TRACK SESSION DAY
7:00 am - 8:00 am
MORNING YOGA
11:00 am - 12:00 pm
THE STARTUP PITCH - FINALIST ROUND
Tony Saldanha -
President Transformant & Former VP GBS,
P&G
Lee Coulter - Chair, IEEE Working Group Group on Standards in IPA
Michael Frankel - SVP, Financial Shared Services, XPO Logisitics
Shakti Jauhar - Board Member, Former PepsiCo SVP of Global HR Transformation and Operations
Deborah Kops - Managing Principal, Sourcing Change
Suzanne Leopoldi-Nichols - President, Global Business Services, UPS
Marc Thewes - Partner, Ernst & Young
Vasanthi Chalasani - Director, Next Generation Shared Services, P&G
Tarun Chopra - CEO & President, Clements Worldwide
During yesterday's Startup Pitch Session, you had the chance to hear from many innovative startups and rate their pitches. The top rated startups have been invited back for the finalist pitch! This is your opportunity to hear more about the problems these startups solve for SSOs and how their solution differs from others on the market. In this round, each startup gets a 10-minute line of questioning in front of the Startup Zone Advisory Board. The judges will deliberate and the winners and prizes will be announced during the virtual happy hour at 4:00 PM.
Judging Committee:
Tony Saldanha, President, Transformant
Lee Coulter, Chair, IEEE
Michael Frankel, SVP, Financial Shared Services. XPO Logistics
Shakti Jauhar, Global Digital Transformation Leader and a Board Member
Deborah Kops, Managing Principal, Sourcing Change
Suzanne Leopoldi-Nichols, President, GBS, UPS
Choice from one of three tracks running during this portion of the program!
TRACK A
11:30 am - 12:00 pm TRACK A: PLANNING & LAUNCHING BACK TO BASICS IN THE NEW NORMAL: HOW TO SET UP YOUR SHARED SERVICES ORGANIZATIONTRACK A
12:15 pm - 1:15 pm NETWORKING & LUNCH BREAKTRACK A
1:30 pm - 2:00 pm TRACK A: HR VISION APPLYING AGILE TO HR SHARED SERVICES Clare Dickenson - Assistant VP, Human Resources, Sunlife FinancialDea Palmer - VP, HR Shared Services & Solutions, Delaware North
Brandon Gradeless - Continuous Improvement, Sr. Analyst, AdventHealth
Hear from a group of HR Shared Services leaders on how they transformed shared services into agile organizations. Practitioners on this panel will have implemented agile & agile lite to propel the organization forward, creating fast moving, higher performing teams.
Sponsored by: Ernst & Young
TRACK A
2:15 pm - 2:45 pm TRACK A: HR VISION: FROM THERE TO HERE: CHARTING THE COURSE FOR HR SERVICE DELIVERY• Develop a service delivery model to bring efficiency and drive CI
• Enhance process and technology for recruiting
• Operationalize data, analysis, and reporting for data-driven hiring
• Leverage artificial intelligence tools to improve the process
Sponsored by: ScottMadden
TRACK B
11:00 am - 12:00 pm THE STARTUP PITCH - FINALIST ROUNDDuring yesterday’s Startup Pitch Session, you had the chance to learn from so many innovative startups and rate their pitches. The top three rated startups have been invited back for the finalist pitch! This is your opportunity to hear more about the problems these startups solve for SSOs and how their solution differs from others on the market. In this round, each startup gets a 10-minute line of questioning in front of the Startup Zone Advisory Board. The judges will deliberate and the winners and prizes will be announced during the virtual happy hour at 4:00 PM
TRACK B
1:30 pm - 2:00 pm TRACK B: FINANCE & ACCOUNTING HOW PROCESS MINING HELPS CHART INDUSTRIES OPTIMIZE ITS BUSINESS SERVICESHear how the Business Services and Strategic Sourcing teams at Chart Industries are pushing the limits of efficiency throughout their Order-to-Cash and Purchase-to-Pay processes with help from Process Mining. From strategically targeting late paying customers to consolidating vendors for increased bargaining power, Chart is leveraging Celonis to help optimize their buying and selling processes.
TRACK B
2:15 pm - 2:45 pm TRACK B: FINANCE & ACCOUNTING END TO END PROCESS STANDARDIZATIONSponsored by: Trintech
TRACK C
11:30 am - 12:00 pm TRACK C: FUTURE OF FINANCE FIRESIDE CHAT: 3 WAYS TO GET STARTED ON AN AI LEAD OPERATIONAL FINANCE TRANSFORMATION PROJECTSponsored by: AppZen
TRACK C
12:15 pm - 1:15 pm NETWORKING & LUNCH BREAKTRACK C
1:30 pm - 2:00 pm TRACK C: AUTOMATING HIGHLY COMPLEX PROCESSES WITH UNSTRUCTURED DATA: INTEGRATED AUTOMATION PLATFORM (IAP) VS TRADITIONAL RPASpark44 partnered with AntWorks to automate a complex configurator validation process for Jaguar Land Rover, which was not automatable by traditional RPA due to the highly unstructured nature of the data and business rules involved, in addition to the number of process steps required to complete a task across all the markets. The processes involve validating annual updates to JLR configurator e.g. product features, pricing etc. across multiple markets in staging before they are taken live. AntWorks designed an automated process that uses multiple Bots, to allow parallel processing to replace the recursive manual process of testing updates, along with market specific business rules to ensure changes are reflected accurately.
Sponsored by: AntWorks
TRACK C
2:15 pm - 2:45 pm TRACK C: SCALING AUTOMATION TO REDUCE THOUSANDS OF WORK HOURS IN ONE YEAR Todd Blevins - Vice President, Global Business Services, ULWhat began as a journey to drive efficiency for UL’s Global Business Services functions has now expanded to developing ways to help the business gain insights on performance and customers. Now, a year after forming its automation Center of Excellence, the team is already saving millions. Todd Blevins, Vice President Global Business Services, UL will share the global safety certification company’s experience in building a successful automation initiative with shared services use cases, along with important lessons learned along the way.
Sponsored by: Catalytic
