Conference Day Four: Thursday, September 3rd 2020

TRACK SESSION DAY

7:00 am - 8:00 am MORNING YOGA


During yesterday's Startup Pitch Session, you had the chance to hear from many innovative startups and rate their pitches. The top rated startups have been invited back for the finalist pitch! This is your opportunity to hear more about the problems these startups solve for SSOs and how their solution differs from others on the market. In this round, each startup gets a 10-minute line of questioning in front of the Startup Zone Advisory Board. The judges will deliberate and the winners and prizes will be announced during the virtual happy hour at 4:00 PM.  


Judging Committee:


Tony Saldanha, President, Transformant

Lee Coulter, Chair, IEEE

Michael Frankel, SVP, Financial Shared Services. XPO Logistics

Shakti Jauhar, Global Digital Transformation Leader and a Board Member

Deborah Kops, Managing Principal, Sourcing Change

Suzanne Leopoldi-Nichols, President, GBS, UPS

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Tony Saldanha

President Transformant & Former VP GBS
P&G

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Lee Coulter

Chair
IEEE Working Group Group on Standards in IPA

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Michael Frankel

SVP, Financial Shared Services
XPO Logisitics

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Shakti Jauhar

Board Member
Former PepsiCo SVP of Global HR Transformation and Operations

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Deborah Kops

Managing Principal
Sourcing Change

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Suzanne Leopoldi-Nichols

President, Global Business Services
UPS

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Marc Thewes

Partner
Ernst & Young

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Vasanthi Chalasani

Director, Next Generation Shared Services
P&G

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Tarun Chopra

CEO & President
Clements Worldwide

Choice from one of three tracks running during this portion of the program!

TRACK A

11:30 am - 12:00 pm TRACK A: PLANNING & LAUNCHING BACK TO BASICS IN THE NEW NORMAL: HOW TO SET UP YOUR SHARED SERVICES ORGANIZATION

TRACK A

12:15 pm - 1:15 pm NETWORKING & LUNCH BREAK

Hear from a group of HR Shared Services leaders on how they transformed shared services into agile organizations. Practitioners on this panel will have implemented agile & agile lite to propel the organization forward, creating fast moving, higher performing teams. 



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Clare Dickenson

Assistant VP, Human Resources
Sunlife Financial

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Dea Palmer

VP, HR Shared Services & Solutions
Delaware North

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Brandon Gradeless

Continuous Improvement, Sr. Analyst
AdventHealth

TRACK A

2:15 pm - 2:45 pm TRACK A: HR VISION: FROM THERE TO HERE: CHARTING THE COURSE FOR HR SERVICE DELIVERY

• Develop a service delivery model to bring efficiency and drive CI

• Enhance process and technology for recruiting

• Operationalize data, analysis, and reporting for data-driven hiring

• Leverage artificial intelligence tools to improve the process



TRACK B

11:00 am - 12:00 pm THE STARTUP PITCH - FINALIST ROUND

During yesterday’s Startup Pitch Session, you had the chance to learn from so many innovative startups and rate their pitches. The top three rated startups have been invited back for the finalist pitch! This is your opportunity to hear more about the problems these startups solve for SSOs and how their solution differs from others on the market. In this round, each startup gets a 10-minute line of questioning in front of the Startup Zone Advisory Board. The judges will deliberate and the winners and prizes will be announced during the virtual happy hour at 4:00 PM

TRACK B

1:30 pm - 2:00 pm TRACK B: FINANCE & ACCOUNTING HOW PROCESS MINING HELPS CHART INDUSTRIES OPTIMIZE ITS BUSINESS SERVICES

Hear how the Business Services and Strategic Sourcing teams at Chart Industries are pushing the limits of efficiency throughout their Order-to-Cash and Purchase-to-Pay processes with help from Process Mining. From strategically targeting late paying customers to consolidating vendors for increased bargaining power, Chart is leveraging Celonis to help optimize their buying and selling processes. 

TRACK B

2:15 pm - 2:45 pm TRACK B: FINANCE & ACCOUNTING END TO END PROCESS STANDARDIZATION




TRACK C

11:30 am - 12:00 pm TRACK C: FUTURE OF FINANCE FIRESIDE CHAT: 3 WAYS TO GET STARTED ON AN AI LEAD OPERATIONAL FINANCE TRANSFORMATION PROJECT




TRACK C

12:15 pm - 1:15 pm NETWORKING & LUNCH BREAK

TRACK C

1:30 pm - 2:00 pm TRACK C: AUTOMATING HIGHLY COMPLEX PROCESSES WITH UNSTRUCTURED DATA: INTEGRATED AUTOMATION PLATFORM (IAP) VS TRADITIONAL RPA

Spark44 partnered with AntWorks to automate a complex configurator validation process for Jaguar Land Rover, which was not automatable by traditional RPA due to the highly unstructured nature of the data and business rules involved, in addition to the number of process steps required to complete a task across all the markets. The processes involve validating annual updates to JLR configurator e.g. product features, pricing etc. across multiple markets in staging before they are taken live. AntWorks designed an automated process that uses multiple Bots, to allow parallel processing to replace the recursive manual process of testing updates, along with market specific business rules to ensure changes are reflected accurately. 



TRACK C

2:15 pm - 2:45 pm TRACK C: SCALING AUTOMATION TO REDUCE THOUSANDS OF WORK HOURS IN ONE YEAR
Todd Blevins - Vice President, Global Business Services, UL

What began as a journey to drive efficiency for UL’s Global Business Services functions has now expanded to developing ways to help the business gain insights on performance and customers. Now, a year after forming its automation Center of Excellence, the team is already saving millions. Todd Blevins, Vice President Global Business Services, UL will share the global safety certification company’s experience in building a successful automation initiative with shared services use cases, along with important lessons learned along the way. 



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Todd Blevins

Vice President, Global Business Services
UL

3:00 pm - 3:15 pm CLOSING REMARKS BY TRACK CHAIRS

3:30 pm - 4:00 pm VIRTUAL GENIUS BAR - ASK OUR EXPERTS!

Suzanne Leopoldi-Nichols - President, Global Business Services, UPS
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Suzanne Leopoldi-Nichols

President, Global Business Services
UPS

4:00 pm - 4:30 pm VIRTUAL HAPPY HOUR & BEST STARTUP PITCH AWARDED