PRE EVENT WORKSHOP SESSIONS: August 25 - 28, 2020MAIN EVENT SESSIONS: August 31 - September 4, 2020
SSOW 2020 IS GOING DIGITALJoin the world's largest and longest running shared services & outsourcing event from your computer!
Earn Up To 26.3 CPE Credits
Conference Day Four: Thursday, September 3rd 2020
Virtual Interactive Discussion Group Days- Tuesday August 25th, 2020 & Wednesday August 26th, 2020
Workshop Day Block A: Thursday, August 27, 2020
Workshop Day Block B: Friday, August 28, 2020
Main Conference Day One: August 31, 2020
Conference Day Two:Tuesday, September 1st 2020
Main Conference Day Three: Wednesday, September 2nd 2020
Conference Day Four: Thursday, September 3rd 2020
Conference Day Five: Friday, September 4th, 2020
PICK ONE TRACK SESSION FROM 11:30 - 12:00 PM
7:00 am - 8:00 am
MORNING YOGA
11:00 am - 12:00 pm
THE STARTUP PITCH - FINALIST ROUND
Tony Saldanha -
President Transformant & Former VP GBS,
P&G
Lee Coulter - Chair, IEEE Working Group Group on Standards in IPA
Michael Frankel - SVP, Financial Shared Services, XPO Logisitics
Shakti Jauhar - Global Digital Transformation Leader and a, Board Member
Deborah Kops - Managing Principal, Sourcing Change
Suzanne Leopoldi-Nichols - President, Global Business Services, UPS
During yesterday's Startup Pitch Session, you had the chance to hear from many innovative startups and rate their pitches. The top rated startups have been invited back for the finalist pitch! This is your opportunity to hear more about the problems these startups solve for SSOs and how their solution differs from others on the market. In this round, each startup gets a 10-minute line of questioning in front of the Startup Zone Advisory Board. The judges will deliberate and the winners and prizes will be announced during the virtual happy hour at 4:00 PM.
Judging Committee:
Tony Saldanha, President, Transformant
Lee Coulter, Chair, IEEE
Michael Frankel, SVP, Financial Shared Services. XPO Logistics
Shakti Jauhar, Global Digital Transformation Leader and a Board Member
Deborah Kops, Managing Principal, Sourcing Change
Suzanne Leopoldi-Nichols, President, GBS, UPS
SSO Excellence Track Sessions Run
Click on one of the tracks below to view full session information
TRACK SESSION OVERVIEW
11:50 - 1:00 Tracks Run
11:50 - 11:55 Chairs Intro and Networking
11:55 - 12:25 Session 1 (S1)
12:25 - 12:30 5 Minute Changeover
12:30 - 1:00 Session 2 (S2)
TRACK A
11:00 am - 11:30 am TRACK A: PLANNING & LAUNCHING BACK TO BASICS IN THE NEW NORMAL: HOW TO SET UP YOUR SHARED SERVICES ORGANIZATIONTRACK A
12:15 pm - 1:15 pm NETWORKING & LUNCH BREAKTRACK A
1:30 pm - 2:00 pm TRACK A: HR VISION APPLYING AGILE TO HR SHARED SERVICESHear from a group of HR Shared Services leaders on how they transformed shared services into agile organizations. Practitioners on this panel will have implemented agile & agile lite to propel the organization forward, creating fast moving, higher performing teams.
TRACK A
2:15 pm - 2:45 pm TRACK A: HR VISION - A TALENT ACQUISITION STRATEGY FOR THE NEW SHARED SERVICES WORLD• Develop a service delivery model to bring efficiency and drive CI • Enhance process and technology for recruiting • Operationalize data, analysis, and reporting for data-driven hiring • Leverage artificial intelligence tools to improve the process
Sponsored by: ScottMadden
TRACK B
11:00 am - 11:30 am TRACK B: WOMEN IN BUSINESS SERVICES BUILDING, DEVELOPING AND MAINTAINING THE FUTURE FEMALE LEADERS OF TOMORROW Suzanne Leopoldi-Nichols - President, Global Business Services, UPS
TRACK B
12:15 pm - 1:15 pm NETWORKING & LUNCH BREAKTRACK B
1:30 pm - 2:00 pm TRACK B: FINANCE & ACCOUNTING HOW PROCESS MINING HELPS CHART INDUSTRIES OPTIMIZE ITS BUSINESS SERVICESHear how the Business Services and Strategic Sourcing teams at Chart Industries are pushing the limits of efficiency throughout their Order-to-Cash and Purchase-to-Pay processes with help from Process Mining. From strategically targeting late paying customers to consolidating vendors for increased bargaining power, Chart is leveraging Celonis to help optimize their buying and selling processes.
TRACK B
2:15 pm - 2:45 pm TRACK B: FINANCE & ACCOUNTING END TO END PROCESS STANDARDIZATIONSponsored by: Trintech
TRACK C
11:00 am - 11:30 am TRACK C: FUTURE OF FINANCE FIRESIDE CHAT: 3 WAYS TO GET STARTED ON AN AI LEAD OPERATIONAL FINANCE TRANSFORMATION PROJECTSponsored by: AppZen
TRACK C
12:15 pm - 1:15 pm NETWORKING & LUNCH BREAKTRACK C
1:30 pm - 2:00 pm TRACK C: INTELLIGENT AUTOMATION HOSTED BY AUTOMATION ANYWHERE: SCALING INTELLIGENCE IN THE CLOUDThe adoption of artificial intelligence has always been limited by silos that exist between
data experts and business users. During this session, attendees will hear how one
company is utilizing artificial intelligence, deployed in the cloud, to break barriers and
accelerate business transformation.
Sponsored by: Automation Anywhere
TRACK C
2:15 pm - 2:45 pm TRACK C: INTELLIGENT AUTOMATION HOSTED BY AUTOMATION ANYWHEREBREAKING THE BARRIER OF INDUSTRY ADOPTION FOR INTELLIGENT AUTOMATION
• How to apply AI to industry problems • The human effect - challenges with bots and humans working together
Ken Mertzel, Sr. Director, Industry Marketing for Banking and Insurance, Automation Anywhere
Sponsored by: Trintech
