March 23 - 26, 2020
Rosen Shingle Creek, Orlando, FL

Make An Impact

SSON's Shared Services & Outsourcing Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.

2019 SSON Impact Award Winners
See Who Made the Biggest Impact

2020 SSON Impact Awards
Apply Now!

2019 SSON Impact Awards Gala
A Celebratory Night of Industry Excellence

Award Categories

Click on the awards below to apply online!

Human Resources  Impact Award

Process Improvement & Value Creation Impact Award

Customer Centricity Impact Award

Business Transformation & Change Management Impact Award

Automation Impact Award (Sponsored by AA)

Creative Talent Management Impact Award

Finance Impact Award

2019 Award Winners


Creative Talent Management:


Customer Centricity :


Process Improvement & Value Creation:


Business Transformation:


Change Management:


Automation Impact Award Presented by Automation Anywhere:

2019 Judges

Terms & Conditions / Further Information


Applying for an Impact Award is free of charge


You will be invited to attend the Awards Ceremony at Shared Services & Outsourcing Week in the relevant region/country. If you would like to attend the entire conference, please book a place in advance.


In the event your organization becomes a finalist or a winner of an Award, you consent to your company's name being used in promotion for the awards program, either by IQPC directly, or by a third party member of the media covering the awards program and/or awards ceremony.


By submitting your application you hereby accept that you have reviewed the rules and regulations for entries, and agree that all information contained within each entry is 100% accurate.


Only one entry per company per category will be accepted but you may enter all five categories if you wish! Entries will be accepted from end-user companies. Entries will be accepted by vendor companies only in the event the award is submitted as a vendor/client combo where the client is specifically mentioned and the application is specifically about that client. For questions on these details, please contact

Geena Monaco, Event & Awards Marketing Manager
Shared Services & Outsourcing Week | SSON Impact Awards Gala | 212-885-2713