In preparation for SSOW 2020, we wanted to share with you a bundle of presentations from 2019. Inside you will find expert content on:

1. How to Think Like a Start Up & Use Alliances & Partnership to Scale Like an Enterprise: Christian Yllescas, Business Service Head for the Americas, LEDVANCE
2. Rotate 90 Degrees: Change Your Point of View from Vertical Functions to Horizontal Processes in Order to Define, Design, and Deliver End-to-End Processes: John Sparks, Senior Director, Shared Services Operations & Implementation, World Vision
3. Building a Winning Culture in the Age of Digital Disruption: Matias Olmedo, Shared Services and Corporate Accounting Global Director, Altisource
4. Agile HR: Utilizing Case & Knowledge Management to Deliver Next-Generation HR Shared Services: Fraser Kirk, VP, Global HR Shared Services Programme, Brambles
5. The Path Less Traveled: How One F500 Shared Services VP Achieved Success Unconventionally: Kay Flynn, VP, Enterprise Capabilities and Solutions, Eli Lilly
6. No Mandate, No Problem! Driving Successful Shared Services in an Opt-In Environment: David Evangelista, SVP & GM, McKesson; Amy Burns, Vice President Six Sigma, McKesson
7. How We Can Use Theory of Constraints in a Shared Services Environment: Yazdi Bagli, SVP, Global Business Services, Walmart
8. Making the Leap from Shared Services to Global Business Services: Rolando Alvarez, GBS Latin America Leader, Kimberly-Clark Corporation