The globalization factor in shared services, a factor that has always been celebrated, now must be seen through a new lens in the wake of COVID-19. Leaders of shared service centers have a first hand look of the virus’s impact on modern business operations. How has the current global shutdown affected a business model that has been a champion of connection? Read our report to find out:

• How to gauge the impact of the virus on your center’s productivity
• What your major BCP challenges will be
• COVID-19 and the impact on global service delivery operations
• & more!

To receive a copy directly email sponsor@iqpc.com.