VALUE PROVEN. 
EVERYDAY.   

March 23 - 26, 2020 | Rosen Shingle Creek, Orlando, FL

Making the Leap from Shared Services to Global Business Services

Making the Leap from Shared Services to Global Business Services

Many organizations are building their SSOs out, with the end goal of becoming a GBS organization. However, very few make it to full maturity. In this presentation, Rolando Alvarez, GBS Latin America Leader at Kimberly-Clark Corporation, goes in-depth to:

  • Explore three stages of GBS evolution – from functional transactional excellence, to business service excellence, and to enterprise strategic enablement
  • Examine what capabilities make a GBS world-class
  • Outline how to successfully move your organizations from a mature SSO to a GBS
  • Evaluate the most recent challenges that face GBS organizations and how to overcome them



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