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March 23 - 26, 2020 | Rosen Shingle Creek, Orlando, FL

2020 Speakers

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Speakers


INTRODUCING OUR KEYNOTE


Peter H. Diamandis
Peter H. Diamandis
MD Founder, Executive Chairman, Executive Founder and Director
XPRIZE Foundation, Singularity University

Speakers You’ll Be Quoting All of 2020


Sumit Mitra
Sumit Mitra
CEO Business Services
Tesco
Angela Mangiapane
Angela Mangiapane
President, Mars Global Services
Mars Inc.
Shane Fitzsimons
Shane Fitzsimons
Global Head of Shared Services
AIG
Sophie Chandauka
Sophie Chandauka
Global COO, Shared Services and Banking Operations
Morgan Stanley
Judith Garcia Galiana
Judith Garcia Galiana
Vice President, Global Service Centers
3M Business Transformation
Debbie Ballard
Debbie Ballard
Senior Vice President Business Services
McDonald's
David Braxton
David Braxton
Senior Vice President, Global Procurement
Bank of America
AJ Wijesinghe
AJ Wijesinghe
Chief Global Business Services Officer
JLL
Aswin Krishnan
Aswin Krishnan
VP, Global Shared Services
Starbucks
Julie Harbert
Julie Harbert
CAO and Group Head, Corporate Business Services
Entergy
Brian Martin
Brian Martin
Vice President & US Site Lead, Global Financial Solutions
Pfizer
Travis Hahler
Travis Hahler
Americas Change Management Lead
Google
Jim MacDougall
Jim MacDougall
Global Director, HR Service Transformation
Amazon
Rodney Bergman
Rodney Bergman
Senior Vice President Business Services
Celestica
Anoop Srivastava
Anoop Srivastava
Robotic Process Automation Specialist
Wiley
Dave Brajkovich
Dave Brajkovich
CTO
Polaris Transport
Wayne Rappaport
Wayne Rappaport
CFO
New York Liberty
Margot Guy
Margot Guy
Vice President, Global Business Services Americas
Discovery
Ashish Gupta
Ashish Gupta
CFO
Moz
Sandeep Kulkarni
Sandeep Kulkarni
Global Head of Shared Services
Jaguar Land Rover
Karla Younger
Karla Younger
VP HR Services & Employee Relations
Coca-Cola Refreshments
Rachel Blajeski
Rachel Blajeski
North American Shared Service Organization Director
Avery Dennison
Gareth Morgan
Gareth Morgan
VP, Global Finance Transformation
Walgreens
Deanna Adler
Deanna Adler
VP, Global Business Services
Kellogg Company
Mattijs Backx
Mattijs Backx
SVP & Head of GBS
PepsiCo
Anne Marie Lapczynski
Anne Marie Lapczynski
Global Head of People Services
Bristol Myers Squibb
Jamie Lawless
Jamie Lawless
Executive Director
Baker McKenzie
Michelle Baker-Crail
Michelle Baker-Crail
Vice President, Global Business Services
S&P Global
Patricia Tourigny
Patricia Tourigny
Senior Vice President, Human Resources Shared Services
Magellan Health
Richard Swan
Richard Swan
President, Koch Business Services
Koch
Veer Ganesh
Veer Ganesh
Vice President Business Delivery Services
Argo Group US
Eric Dugan
Eric Dugan
Vice President, Global Shared Services
Hertz
Todd Naughton
Todd Naughton
Vice President, Global Business Services
Zebra Technologies
Craig Tackett
Craig Tackett
Director, Finance Shared Services Center for the Americas
Roche Diagnostics Operations
Nikki Rodgers
Nikki Rodgers
Director of Finance, Global Services Tampa Center
Baker McKenzie
Manny Korakis
Manny Korakis
Senior Vice President, Chief Accounting Officer and Corporate Controller
IQVIA
Jason Boddie
Jason Boddie
Sr. Manager HR Shared Services
Cox Automotive
Carrie Williams
Carrie Williams
AVP HR
Platinum Home Mortgage Corporation
Shahbaz Ali
Shahbaz Ali
Senior Director, Global Talent Acquisition Technology Programs Leader
Amazon
Clare Dickenson
Clare Dickenson
AVP HR Shared Services, Global Talent
Sun Life Financial
Lee Rubinoff
Lee Rubinoff
Senior Director GBS
Celestica
Alan Roy
Alan Roy
President
Service New Brunswick
Phil Niccolls
Phil Niccolls
Senior Vice President Strategic Planning and Shared Services
Tribune Publishing
Mike Fedele
Mike Fedele
Vice President & General Manager, Trade Service Center
Mitsui
Krish Grupta
Krish Grupta
Senior Vice President & CFO
CRH Canada
Judy Ross
Judy Ross
Vice President Shared Services
Service New Brunswick
LaTarius "LT" Spikner
LaTarius "LT" Spikner
Director of Lodge Accounting, Shared Services
Great Wolf Lodge
Ana Valdez Rodgers
Ana Valdez Rodgers
Senior Director Shared Services
Syniverse
Robert Phillips
Robert Phillips
Associate Vice President, Finance Continuous Improvement
Canadian Tire Corporation
Shirley Gentile
Shirley Gentile
VP, Global Business Services
O-I Glass, Inc.
Dea Palmer
Dea Palmer
VP, HR Shared Services & Solutions
Delaware North
Candace Palmarozzi
Candace Palmarozzi
VP Corporate Controller & CAO
Borden
Russell D'Souza
Russell D'Souza
Vice President, Credit & Operations USA
Volvo Financial Services
Lisa Etherington
Business Resource Coordinator
Amgen
Renee Agler
Director of HR, Tampa Center
Baker McKenzie
Jasmine Ahmed
Jasmine Ahmed
Senior Vice President, Americas Finance Operations & SVP Global Business Transformation
Dentsu Aegis
Stephanie Sonnabend
Stephanie Sonnabend
Co-Founder & Chair
Women on Boards
Travis Curl
Travis Curl
Administrator and GL Manager
Hyatt
Matt Manning
Matt Manning
Finance Automation Controller
Intel
Chance Cassidy
Chance Cassidy
Senior Director - HR Services Center
Charter Communications
Barry Lintereur
Barry Lintereur
General Manager
3M Global Service Center, Costa Rica
Pauli Bhathal
Pauli Bhathal
Organizational Change Management and Training
Canadian Tire Corporation
Trisha De Mesa
Trisha De Mesa
Senior Director, HR Shared Services
Wilbur Ellis
Siegfried Richter
Siegfried Richter
Head of TPA Service Delivery Framework & Oversight
Transamerica
Kym Burke
Kym Burke
Senior Director, Employee Service Center
Cox Automotive
Alexis Callender
Alexis Callender
Sr. Director, HR Operations
Ascension
Jennifer Berg
Jennifer Berg
Director Global Finance Shared Services
Align Technology
Charanjit Singh
Charanjit Singh
Director, Shared Services
CRH Canada
Tracey Thomas Koch
Tracey Thomas Koch
Sr. Director Shared Services
Tribune Publishing Company
Joanne Dimitriou
Joanne Dimitriou
Executive Director
United States Air Force Service Center
Mark Frumento
Mark Frumento
Vice President Business Services
Day & Zimmermann
Tom Nesteruk
Tom Nesteruk
VP Shared Services
AdventHealth
Nadiyah Gause
Nadiyah Gause
Business Solutions Innovation Lead
Johnson & Johnson
Camille Rodriguez
Camille Rodriguez
Chief, NAF Benefits and Insurance
Air Force Services Center
Jacob Sapp
Jacob Sapp
EVP & Chief Administrative Officer
ASRC Federal
Tammy Lindorf
Tammy Lindorf
Director Shared Services
Martin Marietta
John DeLaurentis
John DeLaurentis
Vice President, Shared Services
ASRC Federal
Heather King
Heather King
Managing Director
Shared Services and Outsourcing Network Americas
Barbara Hodge
Barbara Hodge
Global Editor
SSON
Emma Forster
Emma Forster
Managing Director
Spark44
Helen Webb
Helen Webb
General Manager
Spark44
Ajinkya Kulkarni
Ajinkya Kulkarni
Senior Director, Data Science, DNA - Data & Analytics
RBC
Annette van Hall
Annette van Hall
Sr. Vice President Business Services
Randstad USA
Naomi Secor
Naomi Secor
Global Managing Director
SSON
MK Adyin
MK Adyin
Sr Director, Corporate Solutions
A + E Network
Holly Shankle
Holly Shankle
Director of Shared Services
Krispy Kreme
Barbara Dondarski
Barbara Dondarski
VP, Service Excellence
Johnson & Johnson
Juan Mora Vargas
Juan Mora Vargas
Shared Services Director
Align Technology
Clemmie Malley
Clemmie Malley
Enterprise Automation CoE Lead
NextEra Energy
Brandon Gradeless
Brandon Gradeless
Senior Continuous Improvement Analyst
Advent Health
Jana Vondran
Jana Vondran
Senior Vice President, Global Business Services
Ingram Micro
Jim Glass
Jim Glass
VP of Finance and Supply Chain
Advent Health
Craig Ackerman
Craig Ackerman
Global Head of RPA
Chazey Partners
Brad DeMent
Brad DeMent
Chairman, Partner
ScottMadden
Yolanda Theeke
Yolanda Theeke
Global Business Services People Services Director
General Motors
My Aydin
My Aydin
Sr Director, Corporate Solutions
A+E Networks
Shawn Brown
Shawn Brown
Director of Shared Services
ETX Energy
Ken Hicks
Ken Hicks
Senior Director, Global Business Services
Ball Corporation
Peter York
Peter York
Senior Director, Global Business Services
Juniper Networks Inc.
John Hopkins
John Hopkins
VP, Finance Shared Services
Revlon
Ben Klingbeil
Ben Klingbeil
Director of Shared Services
Conn's Home Plus
Mahesh Vinayagam
Mahesh Vinayagam
CEO and Founder
qBotica
Alan McNeil
Alan McNeil
Director, Global Business Services
AECOM
Bethany Johnson
Bethany Johnson
Senior Manager, Enterprise Services Integration
The Boeing Company
Syazana Lim
Syazana Lim
Data Research Analyst
SSON Analytics
Ted Banker
Ted Banker
GBS Director - North America
Kimberly-Clark

CFO Forum Speakers


Craig Logan
Craig Logan
CFO
Ajinomoto
David Strachan
David Strachan
CFO
Aristo Industries

Advisory Board


Angela Mangiapane
Angela Mangiapane
President, Mars Global Services,
Mars Inc
Cindy Gallagher
Cindy Gallagher
CEO
Liberty Source
Debbie Ballard
Debbie Ballard
SVP Business Services
McDonald‘s
Scott Manning
Scott Manning
Partner and Practice Lead
ScottMadden, Inc
Laurence Collins
Laurence Collins
Managing Partner
Digiworkz
Vijay Rao
Vijay Rao
Global People Operations
Okta
Deborah Kops
Deborah Kops
Managing Principal
Sourcing Change
Suzanne Leopoldi-Nichols
Suzanne Leopoldi-Nichols
President, Global Business Services
UPS
Lee Coulter
Lee Coulter
Chair
IEEE Working Group Group on Standards in IPA
Jim MacDougall
Jim MacDougall
Global Director HR Services Transformation
Amazon
Edward Hansen
Edward Hansen
Partner
Nelson, Mullins Riley & Scarborough
Tony Saldanha
Tony Saldanha
President Transformant & Former VP GBS
P&G
Tarun Chopra
Tarun Chopra
President
Clements Worldwide
Graham Russell
Graham Russell
BPO Director
WPP Group
Kapil Jain
Kapil Jain
SVP, Global Head of Sales and Enterprise Capability
Infosys BPM
Michael Frankel
Michael Frankel
SVP, Financial Shared Services
XPO Logisitics
Vasanthi Chalasani
Vasanthi Chalasani
Director, Next Generation Shared Services
P&G
Jay Desai
Jay Desai
VP, Global Business Services
JTI
Shakti Jauhar
Shakti Jauhar
Digital Transformation Leader, Global Functional Executive, and a Board Member
.
Bob Cecil
Bob Cecil
Partner
KPMG
Raj Thiagarajan
Raj Thiagarajan
Director and Startup Advisor
Microsoft for Startups