Ken Hicks

Senior Director, Global Business Services Ball Corporation

Conference Day Two: Wednesday, September 2nd 2020

Wednesday, September 2nd, 2020

3:40 PM Transformation Talks: From Silo, Single Process, to Multifunction & GBS

Much has been written about the positives associated with GBS, and in 2020, the trend shows no sign of slowing down! However, many organizations embarking on a GBS program fail to get out of the starting blocks or to reach the nirvana of “true GBS”. In this session, hear from GBS leaders who are on the journey, and hear them discuss their top challenges and successes.

  • When a one size fits all approach works, and when it doesn’t
  • Developing Global Process Ownership - when to converge and when to diverge
  • Maintaining strong relationships with your business units when in a separate business

Check out the incredible speaker line-up to see who will be joining Ken.

Download The Latest Agenda