Shane Fitzsimons

Global Head of Shared Services AIG

Conference Day Two: Wednesday, March 25th 2020

Wednesday, March 25th, 2020

9:10 AM Approaching the SSO Model Differently; It’s All about Capability

In this session, hear from Shane Fitzsimons, Global Head of Shared Services at AIG, and former SVP at GE, about his top tips for approaching the concept of Shared Services.

Discover the hidden costs (and the hidden opportunities) associated with SSOs, how to strategically link your organization to the end customer, and why exactly he refuses to do SLAs!

Check out the incredible speaker line-up to see who will be joining Shane.

Download The Latest Agenda