Sophie Chandauka

Global COO, Shared Services and Banking Operations Morgan Stanley

Sophie is Global COO of Morgan Stanley’s Shared Services and Banking Operations. Prior to that, she was EMEA CAO of Morgan Stanley's Legal and Compliance Division. This followed four years as Head of Group Treasury (Legal) at Virgin Money leading execution of corporate finance activity in excess of £13bn.


She is the recipient of many industry awards and has been featured in the Financial Times, Sunday Times, Management Today and The Power List of Black Britons. She is an Ambassador of the 30% Club, Co-founder of the Black British Business Awards and Strategic Advisor to Morgan Stanley’s African and Caribbean Business Alliance.


Sophie serves on the International Presence Committee of the Executive Leadership Council (ELC), the preeminent membership organization committed to increasing the number of global black executives in c-suites, on corporate boards and in global enterprises. Sophie is also Chair of the Advisory Panel of The Network of Networks (TNON) BAME/Multicultural Chapter. TNON brings together employee resource group (ERG) leaders from over 70 significant corporations to develop and drive best practices for diversity and inclusion initiatives. TNON ensures that network leaders are properly trained to be effective change agents and lead ERGs that are strategically relevant to their businesses.


She is a Rotary International Paul Harris Fellow and has served on the Boards of Trustees of Sentebale and Protimos. Sentebale was founded by Prince Harry to support children affected by HIV/AIDS in Africa. In 2018 she was recognized by Her Majesty The Queen for her contribution in the Commonwealth diaspora as part of the convening of the Commonwealth Heads of Government.

Main Conference Day One: August 31, 2020

Monday, August 31st, 2020


In this session, hear from C-Suite leaders who have Business Services under their remit, and some who have come up through the ranks of SSOs, about their view on how SSO and GBS organizations are consistently adding value to their organizations. 

Check out the incredible speaker line-up to see who will be joining Sophie.

Download The Latest Agenda